Security Officer Customer Service

Alliedbarton Security Services; Greenville (SC); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement savings plan

Exclusive Perks

Job summary

Allied Universal in Greenville, SC is seeking a Security Officer Customer Service in a healthcare setting. This full-time role involves patrols, access control, and delivering exceptional service to patients, visitors and staff.

You’ll join a team-driven culture that values integrity, communication, and reliable coverage across shifts, with training and career growth opportunities. Pay rate is $18.69 per hour.

Qualifications

• A valid driver’s license is required in the state where the job is located.
• Experience with access control and badge procedures preferred.
• CPR certification preferred.
• Customer service experience preferred.
• Ability to lift up to 20 pounds preferred.
• 18+ years of age for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to patients, visitors, staff and vendors per site policies.
• Respond calmly to incidents and medical emergencies following site procedures.
• Conduct regular patrols of hospital buildings, parking areas, entrances, and perimeters.
• Assist with access control, visitor directions, and monitoring restricted areas.
• Document observations and incidents accurately and report to site leadership.

Skills

Customer service

Security awareness

Patrol skills

Communication

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Servicein Greenville, SC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an unarmed Patrol Officer in a healthcare location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, support access control, and provide exceptional customer service to patients, visitors, and staff. This driving position offers the opportunity to represent Allied Universal’s agile, reliable, innovative, and caring culture through teamwork, clear communication, and integrity.

Position Type: Full Time

Pay Rate: $18.69 / Hour

Job Schedule:

This is a full-time position. You can expect to work a minimum of 30 hours per week. The schedule for this position has not been assigned yet. If you are selected to move forward, your schedule will be determined as you progress through the hiring, onboarding, and training process. Your manager will work with you to assign a schedule based on business needs before your start date.

What You’ll Do:

• Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures, site-specific policies, and emergency response activities within a healthcare location.
• Respond to incidents, medical emergencies, and critical situations in a calm, professional, problem-solving manner, following established site procedures and communicating with appropriate personnel.
• Conduct regular and random patrols of hospital buildings, parking areas, entrances, and perimeter areas to help to deter unauthorized activity and identify security-related concerns.
• Assist with access control activities, visitor direction, and monitoring of restricted areas in accordance with healthcare facility policies.
• Document observations, incidents, and security-related activities accurately and report concerns to site leadership and/or Allied Universal supervision.

Minimum Requirements:

• A valid driver’s license is required in the state where the job is located.
• Experience with access control and badge procedures is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• The ability to lift up to 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.