Security Officer - Customer Relations

GardaWorld; Madison (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Disability coverage

Life insurance options

Uniform provided at no cost

Career growth opportunities

Job summary

GardaWorld Security Services is hiring a Surveillance Security Officer in Madison, Wisconsin. The role focuses on monitoring surveillance systems, reporting incidents, and responding to threats to protect people and property.

A valid Wisconsin security license is required, with a $250 new-hire incentive payable after 90 days in good standing. The position offers a set schedule, full-time hours on the first shift, and a comprehensive benefits package.

Qualifications

• Must be authorized to work in the U.S.
• Active Wisconsin security license verified through DSPS
• Be able to pass extensive background screening
• Strong report writing skills
• Sharp observation and attention to detail

Responsibilities

• Monitor security systems to detect suspicious activity.
• Document observed events and incidents with detailed reports.
• Respond quickly to incidents or potential threats.
• Conduct regular patrols to ensure premises safety.
• Control access to secure areas and verify visitor identities.
• Analyze security systems to identify vulnerabilities or malfunctions.
• Collaborate with law enforcement in emergencies.
• Ensure safety and protection of people and property.

Job description

$250 Licensed New-Hire Incentive!

Already have an active Wisconsin security license? Join GardaWorld and earn an additional $250 gross incentive!

Eligible new hires must possess an active Wisconsin security license verified through DSPS. The incentive is payable after 90 days of employment in good standing, subject to applicable taxes and withholdings.

This is a new-hire incentive, not an employee referral bonus. Additional eligibility requirements may apply.

GardaWorld Security Services is Now Hiring a Surveillance Security Officer!

Ready to suit up as a Surveillance Security Guard?

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Security Officer – Surveillance, you will be the person spotting threats before they escalat[e] in environments such as a security operations centers, call centers, parking gatehouses, etc.

What’s in it for you:

• Site Location: Madison, Wisconsin
• Set schedule: Full-time, Monday through Friday, 1st shift, 6 a.m. to 2:30 p.m.
• Competitive hourly wage of $20 / hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of Surveillance Security Guard

• Monitor security systems to detect any suspicious activity
• Document observed events and incidents, writing detailed reports
• Respond quickly to incidents or potential threats
• Conduct regular patrols to ensure the safety of the premises
• Control access to secure areas and verify the identities of visitors
• Analyze security systems to identify potential vulnerabilities or malfunctions
• Collaborate with law enforcement in case of serious situations or emergencies
• Ensure the safety and protection of individuals and property

Qualifications of a Surveillance Security Guard

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Strong report writing skills
• Sharp visual activity and exceptional concentration skills
• Strong proficiency with technology
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment

Wisconsin License # 16156-62