Security Officer - Concierge - 38815

Harvard Maintenance, Inc

Boston (MA)

On-site

USD 27,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Health & Welfare

Dental

Vision

Sick Leave

Vacation

401K enrollment benefit opportunities

Job summary

Harvard Protection Services in Boston, MA is seeking a Security Officer to provide professional customer-focused security and life safety services. You will maintain a visible presence, assist customers and staff, and perform patrols and incident reporting to protect people and property.

The role requires a high school diploma or GED, reliable transportation, and strong interpersonal skills; prior security or customer service experience is helpful.

Qualifications

Minimum High School Diploma, GED or the equivalent.
Reliable means of communication and transportation.
Strong interpersonal communication skills and neat and professional appearance.
Experience in security, law enforcement, or customer service helpful.

Responsibilities

Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
Maintain a visible presence in the facility / building assigned.
Monitor the environment, with the ability to detect suspicious and unsafe activity.
Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests.
Greet customers, visitors, staff, tenants, guests in a professional manner always.
Answer all phones in a professional manner.
Permit authorized persons to enter property and monitor entrances and exits.
Know the facility / building policies and procedures; enforce them within the limits of the position.
Perform required patrols of designated areas on foot or in vehicle.
Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements.
Follow established emergency action planning and procedures.
Monitor alarms and systems.
Prepare reports on accidents, incidents, and suspicious activities, as directed.

Skills

Interpersonal communication

Professional appearance

Customer service

Written reports/logs

Education

High School Diploma or GED

Job description

Job Details

Location: US-MA-Boston. Hire Type: Full-Time.

Company Overview

Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.

Job Summary

Our Security Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Officers are responsible for providing professional customer-focused security and life safety services for the people and the property they protect.

Essential Duties and Responsibilities

Maintain a professional demeanor, aiding customers, employees, visitors, and guests
Maintain a visible presence in the facility / building assigned
Monitor the environment, with the ability to detect suspicious and unsafe activity
Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
Greet customers, visitors, staff, tenants, guests in a professional manner always
Answer all phones in a professional manner
Permit authorized persons to enter property and monitor entrances and exits
Know the facility / building policies and procedures; enforce them within the limits of the position
Perform required patrols of designated areas on foot or in vehicle
Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
Follow established emergency action planning and procedures
Monitor alarms and systems
Prepare reports on accidents, incidents, and suspicious activities, as directed

The essential duties and responsibilities may differ by customer location assigned

Knowledge and Skill Requirements

Minimum High School Diploma, GED or the equivalent
Must have reliable means of communication and transportation
Strong interpersonal communication skills and neat and professional appearance
Write routine correspondence, to include log entries and incident reporting
Previous contract security, law enforcement, military, customer service experience helpful

Compensation

Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

Company Culture

Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer's trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.

Benefits