Security Officer/Concierge

PMMA (Presbyterian Manors of Mid-America®); Kirkwood (MO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Educational Assistance Scholarship

Paid Time Off

Health, Dental and Vision Insurance

Continuing Education Units

403(b) Retirement Plan

Life Insurance / Dependent Coverage

Disability Insurance

Employee Assistance Program

Employee Discounts

Referral Bonus Program

Nursing Loan Payment Program

Job summary

PMMA (Presbyterian Manors of Mid-America®) is seeking a reception/concierge focused role at Aberdeen Heights in Missouri. The position emphasizes protecting residents' home and delivering person-centered care while providing friendly front-desk support.

You will greet visitors, handle calls, and assist with clerical tasks while maintaining a high level of customer service. PMMA offers comprehensive benefits for full-time staff.

Qualifications

• Strong customer service skills with tact and solution mindset.
• Proficient in MS Word, Excel, and Outlook.

Responsibilities

• Protects the community’s property against fire, theft, vandalism, and illegal entry.
• Responds to resident emergencies.
• Performs light maintenance duties as assigned.
• Provides concierge/clerical support and greets visitors.
• Answers phone calls and serves as first representative of Aberdeen Heights.

Skills

Customer service

Communication

Tools

MS Word

Excel

Outlook

Job description

Position Summary:

This position is responsible for protecting the community’s property against fire, theft, vandalism, and illegal entry. Responds to resident emergencies. Performs various light maintenance duties as assigned. Advances the value that the resident comes first. The employee values the Community as the residents’ home and works to create attributes of home and models person centered care.

Job Description:

Position Summary:

This position is responsible for protecting the community’s property against fire, theft, vandalism, and illegal entry. Responds to resident emergencies. Performs various light maintenance duties as assigned. Advances the value that the resident comes first. The employee values the Community as the residents’ home and works to create attributes of home and models person centered care.

Provides concierge/clerical support. Greets visitors, answers phone calls. Establishes and sustains on a daily basis a high level of customer support as the first representative of Aberdeen Heights that one meets upon entering our facility.

Requirements:

Strong customer service skills as exhibited by the ability to deal tactfully with others and respond to situational issues in a patient, positive tone and with a "let's find a solution" mindset. Competent in PC and office software (MS Word, Excel, Outlook). Previous experience in a receptionist, concierge position preferred.

PMMA offers a generous employment benefits package that includes health care and insurance benefits, paid time off, scholarships and more for employees that work a minimum of 30 hours a week.

Benefits:

• Educational Assistance Scholarship Program
• Paid Time Off
• Health, Dental and Vision Insurance
• Continuing Education Units
• 403(b) Retirement Plan
• Life Insurance / Dependent Supplemental Life Insurance
• Accidental Death and Dismemberment Insurance
• Short-term disability / Long-term disability
• Group Critical Illness, Accident Insurance and Hospital Indemnity
• Employee Assistance Program
• Employee Discounts at Various Retailers
• Employee Referral Bonus Program
• Nursing Loan Payment Program

Equal Opportunity Employer (EOE)