Security Officer - Calm Guard, Customer Care & Patrol

Securitas Security Services USA, Inc.; Mansfield (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retirement plan

Employer-provided medical coverage

Company-paid life insurance

Paid holidays

Paid time away from work

Employee assistance plan

Job summary

Securitas Security Services USA, Inc. is seeking a Security Officer to support client sites with access control, visitor screening, and professional customer service.

The role includes monitoring entrances, patrolling, and responding to incidents while maintaining thorough documentation and clear communication with client representatives. Applicants should be 18+, possess a high school diploma or GED, have legal right to work in the U.S., and pass standard pre-employment screenings.

Qualifications

• At least 18 years of age required.
• High School Diploma or GED or equivalent.
• Legal right to work in the United States.
• Reliable communication and transportation.
• Ability to read, write, and speak English.
• Successful completion of pre-employment screening (drug test, background check).

Responsibilities

• Manage admittance to client sites and screen visitors.
• Provide courteous, respectful, professional interactions.
• Monitor entrances, exits, and remote access points; prevent unauthorized entry.
• Patrol buildings, grounds, and equipment for hazards or violations.
• Respond to emergencies and incidents; protect evidence and set up barriers.
• Maintain logs, write reports, and communicate incidents to client representatives.
• Ensure property protection and comply with client policies.
• Perform other tasks of similar scope as required by the site.

Skills

Access control

Customer service

Patrolling

Incident response

Reporting

Communication

Observation

Education

High School Diploma or GED

Job description

Securitas Security Services USA, Inc. is seeking a Security Officer to support client sites with access control, visitor screening, and professional customer service.

The role includes monitoring entrances, patrolling, and responding to incidents while maintaining thorough documentation and clear communication with client representatives. Applicants should be 18+, possess a high school diploma or GED, have legal right to work in the U.S., and pass standard pre-employment screenings.