Security Officer (Armed Security) – Christus Health, Sulphur Springs, TX
Uniformed position at all times. Armed Security Officer’s duties include being a visible deterrent to criminal activity, providing security for patients, associates, and visitors, protecting and patrolling hospital buildings, assets and premises as assigned. The officer is responsible for responding to all emergency codes, internal/external disaster events as needed and/or requested, conducting preliminary investigations of reported incidents, and performing other security related tasks as directed by a security supervisor and/or manager. The officer must have flexibility in hours and be able to rotate between facilities including travel whenever necessary. CHRISTUS approved uniforms must be worn in accordance with dress code requirements.
Responsibilities
- Meet expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Conduct frequent security patrols of the facilities and grounds as assigned.
- Identify and report trends related to security issues and recommend actions.
- Takes initial information for an incident report, uses proper grammar, spelling, punctuation, notes facts only, submits report in a timely manner (no later than end of shift).
- Respond promptly to all service requests relayed by supervisor, telephone, pass‑on, e‑mail, radio, cell phone and other correspondence in a courteous and expeditious manner.
- Respond to collection, inventory and return of lost and found items, patient valuables, and personal property according to policy.
- Enforce all rules, regulations, policies, and procedures of CHRISTUS Health and the laws of the state in which CHRISTUS is doing business.
- Control and enforce facility parking using patrols, violation warning citations, towing, booting and explanation of rules as applicable.
- Assist clinical/non‑clinical associates with combative patients or visitors.
- Demonstrate competence to perform assigned client care responsibilities in a way that meets the age‑specific and developmental needs of persons served by the department.
- Demonstrate proficiency and knowledge in the operation of the attendant console, paging system, security radio/dispatch system, operations of the Digital Video Recorder (NVR) security monitors (CCTV) and the general overhead paging system.
- Proficient with the use of a PC to generate electronic daily activity security reports, incident reports, emails and other applicable electronic correspondence during duty.
- Promote a safe environment by reporting safety hazards observed (broken water/sprinkler lines, burned out internal/external lighting, smoke/gas odors, tripping hazards, etc.) during security rounds.
- Appropriately adapt assigned client assessment, treatment and/or care methods to accommodate the physical, cultural, age‑specific, and other developmental needs of each person served.
- Demonstrated competence with handgun, handcuffs, baton, non‑crisis intervention certification and two‑way radios.
- Handle frequently aggressive behavior and emotionally charged situations; occasional exposure to hazardous conditions such as fires, chemical spills, flooding; frequent exposure to heat and cold; long periods of walking, standing, stooping, lifting.
- Must be physically fit and able to walk all areas of the facilities and grounds, restrain those who need restraint and assist nursing staff with lifting patients of all sizes.
- Perform other duties as assigned and remain mentally alert.
- Utilize excellent written and verbal communication skills; make immediate decisions regarding laws, policies, and procedures; prioritize multiple tasks; handle personal stress and possible violence.
Job Requirements
- Education/Skills: High School Diploma or its equivalent required.
- Experience: Minimum two (2) years of armed security experience (may be substituted by Honorable Military Service) preferred.
- Law enforcement experience preferred; healthcare security experience preferred.
- Licenses, Registrations or Certifications: Active Level 3 Certification (Texas) required. For Texas positions, an active level three security officer commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB) is required.
- New hires in Texas who have completed the security commission course with TDPSPSB must obtain their security commission prior to date of hire.
- New hires in New Mexico who have completed the New Mexico Private Investigations Advisory Board level three training requirements must be eligible to process and obtain their security commission prior to date of hire.
- New hires in Louisiana may not wear their weapon on duty until they have completed 40 hours of training; the CHRISTUS Vice President of Security must issue a letter of authorization to carry a CHRISTUS Health Security assigned weapon while on duty.
- Verbal de‑escalation training must be completed within 60 days of hire.
- Expandable baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to letter of authorization to carry is issued.
- Successful completion of all pre‑employment and post‑offer assessments (MMPI‑2‑RF‑PCIR; CPI; PPSSR; PEI; and a clinical interview by a third‑party psychologist) required.
- Must submit a random drug test screening.
- Valid driver’s license required.
- In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all associates are required to obtain the required certifications for their respective positions within the designated time frame.
Work Type
Per Diem As Needed