Security Officer – 24/7 Patrol & Guest Experience

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Comprehensive benefits package

Tuition reimbursement

Free uniforms and cleaning

Job summary

Mystic Lake Casino Hotel in Prior Lake, MN is seeking Security Officers to protect guests and property. Starting pay is $19 per hour, $21 per hour with 5+ years, plus a $700 signing bonus. You will greet guests, monitor security, escort staff handling cash, and respond to emergencies across the property.

Candidates should be 18+, have security or customer service experience, complete in-house training, and be able to work nights, weekends, and holidays. Resume required for consideration.

Qualifications

• Must be 18 years of age or older.
• Experience within law enforcement, military, security or customer service to equal one year, or pursuing a degree in law enforcement, criminal justice, related field, or in-pursuit of one of these degrees.
• Successful completion of an in-house training program.
• Ability to communicate and comprehend information and ideas in spoken and written English so others will understand.
• Ability to accept, prioritize and follow through on work direction.
• Ability to work nights, weekends, and holidays.
• Ability to remain calm and effective in stressful situations, utilizing rational thinking and decision making.
• Valid driver’s license may be required with a good driving record

Responsibilities

• Performs post duty on various locations within properties. Checks guest identification as needed.
• Escorts team members carrying monetary assets exceeding prescribed amount. Informs Surveillance of such escorts.
• Assists Hard Count Cashiers in transporting coin and currency within the casino by clearing traffic and providing escort.
• Delivers chip buys and credit to and from Blackjack pits. Verifies chip amounts match paperwork for various tables within the pit.
• Provides general patrol of interior and perimeter of facilities and properties. Checks for unusual occurrences and resolves or reports such occurrences to Security Supervisors.
• Distributes playing cards to Blackjack pits. Collects playing cards used by the Blackjack pits for disposal. Verifies that all paperwork is accurate and in compliance with applicable policies. Disposes of cards as appropriate.
• Collects cash and cash-equivalents from Blackjack drops and delivers to Soft Count. Verifies all paperwork for accuracy.
• Provides information, direction, and assistance to all guests and team members.
• Responds to emergency situations including medical, severe weather, fires, thefts, assaults, bomb threats, evacuations as directed, physical or verbal conflicts, and criminal activities.
• Reports or resolves medical occurrences and provides first aid as necessary.

Skills

Experience in security or customer/ops

Effective communication

English proficiency

Job description

Mystic Lake Casino Hotel in Prior Lake, MN is seeking Security Officers to protect guests and property. Starting pay is $19 per hour, $21 per hour with 5+ years, plus a $700 signing bonus. You will greet guests, monitor security, escort staff handling cash, and respond to emergencies across the property.

Candidates should be 18+, have security or customer service experience, complete in-house training, and be able to work nights, weekends, and holidays. Resume required for consideration.