Security Officer

2200 The Winifred Masterson Burke Rehabilitation Hospital; United States; On-site; USD 54,000 - 63,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Paid Time Off

403B Retirement Plan

Employee Assistance Program

Flexible Spending Accounts

Short-term Disability

Long-term Disability

Life Insurance

Free parking

Job summary

Burke Rehabilitation Hospital in White Plains, NY is seeking a Security Officer to protect patients, staff and visitors. The role involves patrolling premises, monitoring systems, responding to emergencies and enforcing safety protocols with de‑escalation and mediation as needed.

Responsibilities include investigating incidents, directing traffic on campus, and ensuring access control across hospital facilities. Per diem, day shifts, with variable hours and a focus on patient safety and security.

Qualifications

• High School diploma or equivalent required.
• Prior security experience preferred.
• Must have NYS driver license and DOS security license.

Responsibilities

• Conduct regular patrols of hospital grounds and entrances.
• Identify unauthorised persons or vehicles and manage them.
• Respond to emergencies and enforce safety protocols.
• Operate security systems and document incidents.
• Provide courteous assistance to patients, visitors and staff.

Skills

Patrol diligence

De-escalation

Conflict mediation

Observation skills

Customer relations

Communication

Education

High School or equivalent

NYS Driver License

Security Guard license (DOS)

Tools

N/A

Job description

Job Information

City/State: White Plains, New York

Department: Safety & Security

Work Shift: Day

Work Days: DAYS VARY

Scheduled Hours: Per Diem

Scheduled Daily Hires: Hours Vary

Hourly Rate/Range: 27.04

Sign-On Bonus: n/a

Job Summary

The Security Officer is responsible for ensuring the safety and security of patients, staff, and visitors within a healthcare facility. This role includes monitoring premises, responding to emergencies, and enforcing safety protocols to prevent incidents such as theft, violence, and accidents. The officer will conduct regular patrols, oversee security systems, and function as a first responder during medical emergencies and evacuations. Equipped with conflict resolution and de-escalation training, the Security Officer will manage sensitive situations with professionalism and care.

Essential Functions

• Conduct regular patrols (interior & exterior rounds) of hospital grounds, entrances, parking lots, and other critical areas.
• Examine doors, windows, gates to determine that they are secure and not tampered with.
• Identify and address unauthorized persons or vehicles, questioning and redirecting or detaining them as necessary.
• Check exterior and interior lighting and access routes to emergency entrances and reports malfunctions to security office.
• Follows departmental procedures related to face to face handoff, etc to ensure that all posts are appropriately managed.
• Employ de-escalation techniques to manage tense or potentially violent situations, ensuring the safety and well-being of patients, visitors, and staff.
• Function as a mediator in conflict situations, ensuring all parties are heard, respected, and that a peaceful resolution is reached.
• Investigates and reports lost, stolen or missing property using the Security Officer's Incident Report Form.
• Detects and reports unusual conditions or malfunctions related to heating, plumbing, or electrical systems on the Security Officer's Incident Report and/or submits a work order.
• Identifies and reports unsafe conditions or acts on hospital grounds through the Security Department Inspection form, ensuring proper documentation and follow-up.
• Performs security duties for all hospital-related and privately organized events held on the premises, ensuring safety and security during such activities.
• Continuously monitors and secures hospital grounds to prevent unauthorized access, theft, and vandalism.
• Monitors and directs traffic flow on hospital premises; ensures vehicles are parked in designated areas and issues warning notices for improperly parked vehicles in restricted zones.
• Performs local transportation duties, including blood and mail runs.
• Ensures that hospital vehicles are fueled, cleaned inside and out, and are properly maintained.
• Reports abandoned and/or stolen cars to Security Office.
• Maintains "key" control for staff and students.
• Safeguards hospital cash and checks after business hours, including weekends and holidays, until the next business day.
• Responds to inquiries from visitors.
• Conducts inspections of safety devices, fire extinguishers, and tests alarm systems per safety protocols.
• Performs other duties as requested by the supervisor to support hospital operations.
• Demonstrates adherence to corporate compliance programs and engages effectively with a diverse range of patients, including pediatric, adolescent, young adult, and geriatric individuals.
• Adheres to Universal Precautions and safety protocols to ensure personal and public health.
• Available for emergency overtime as needed, responding swiftly to urgent situations.
• Other duties as assigned.

Qualifications

• High School Or Equivalent required
• Prior security experience preferred
• Ability to effectively and tactfully relate to employees/visitors.
• Must have good sight and hearing for coping with emergencies.
• Ability to stand and/or walk for long periods of time.
• Also able to work both indoors and outdoors in all types of weather.
• Use de-escalation techniques to manage tense or violent situations, preventing harm to patients, visitors, or staff.
• Serve as a mediator in conflict situations, ensuring all parties feel heard and respected.
• Works every other weekend.
• NYS DRIVER CLASS D LICENSE - New York State DMV Required
• Security Guard - New York Department of State Required

The Burke Rehabilitation Hospital is an equal employment opportunity employer. The Burke Rehabilitation Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

At Burke, we all share the same passion - to help our patients recover as fully as possible. We welcome you to share your particular talents and expertise by exploring our available positions. Return often, as we update our postings frequently.

Burke, a member of the Montefiore Health System, is a not-for-profit provider of Physical Medicine and Rehabilitation care. Burke’s flagship hospital and main campus are centrally located in White Plains, NY. Burke operates an expanding network of outpatient therapy clinics in Westchester County and the Bronx, NY. Burke offers career opportunities in all areas of patient care and hospital operations.

Company Culture

Our employees are proud to work at Burke and enjoy:

• A culture of mentorship and collaboration.
• Working with an inter-disciplinary team of experts.
• Clinical knowledge growth through regular in-services and other opportunities.
• Career growth within the organization.
• Providing patient-centered care using state of the art equipment.
• Earning extremely high patient satisfaction scores.
• Ensuring a great reputation in our local communities.
• Giving back through volunteering at Burke-sponsored events.
• Recognition for their contributions at the local and national level.

Benefits

• Medical Coverage
• Dental Coverage
• Generous Paid Time Off
• A 403B Retirement Plan with matching contributions
• An Employee Assistance Program ("EAP") - free for employees and dependents
• Medical and Dependent Flexible Spending Accounts
• Short-term Disability and New York Paid Family Leave Insurance
• Long-term Disability Insurance
• Life and AD&D Insurance
• Voluntary Insurances at group rates: Life, AD&D, enhanced Short Term Disability, Vision, Pet Tuition Reimbursement Program
• Employee Fitness Center
• Free parking (most locations)