Security Officer

[1003 AC Boulder] Fresca, LLC; United States; On-site; USD 25,000 - 34,000; Full time

Job summary

Fresca, LLC operates Arizona Charlie’s Decatur and Boulder in the Las Vegas area. The Security Officer role protects guests, team members, and property by patrolling, responding to incidents, and ensuring secure operations.

You will enforce gaming laws and internal controls, assist with evacuations, and provide outstanding guest service in a fast-paced hospitality setting. A team-focused, safety-conscious mindset is essential.

Qualifications

• 1 year experience in hospitality or security preferred.
• Ability to follow instructions and work in a fast-paced environment.
• Strong communication and teamwork skills.
• Commitment to a safe, respectful work environment.
• Ability to use computer systems for logging and access control.

Responsibilities

• Provide timely, courteous guest service in line with guest service culture.
• Patrol casino and hotel areas to protect property and guests.
• Escort and secure transfers of money, tokens, chips, and jackpots.
• Respond to incidents, emergencies, and evacuations.
• Assist guests with room access and mobility needs.
• Maintain and secure crime scenes; coordinate with law enforcement as needed.
• Log keys and monitor security systems.

Skills

Guest service

Teamwork

Communication

Safety-conscious

Education

High School Diploma or equivalent

Job description

At Fresca, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description Summary

As the Security Officer, you play an essential role in ensuring the safety and security of guests, employees, and property by monitoring and patrolling assigned areas. You contribute to providing a secure and welcoming environment, responding quickly and appropriately to incidents, and promoting outstanding guest service.

Essential Functions and Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture
• Monitor and patrol all areas of the casino and hotel to protect property and ensure guest and team member safety
• Escort and secure all transfers of money, tokens, chip fills, hopper fills, and jackpots
• Respond to guest and employee incidents, including injuries, illnesses, or emergency situations
• Support emergency evacuations and direct guests appropriately
• Assist guests with room key access and wheelchair escorts as needed
• Maintain and secure crime scenes, communicate with law enforcement and investigators as needed
• Assign and log keys using Key-Trac system; monitor fire control center and manage lost and found
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

Qualifications

• 1 years of experience in a similar role within the hospitality or security industry preferred
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment
• Ability to access and input information using a moderately complex computer system

Requirements

• This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana
• At least 21 years of age
• High School Diploma or equivalent required
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States
• Work Cards Alcohol Awareness Card Nevada Gaming Registration
• Physical Requirements Frequently push/pull up to 75lbs. Occasionally lift and/or carry up to 75lbs. at floor, knee, waist, and chest levels Occasionally squat, kneel, reach, bend, twist Regularly sit and work at a desk or computer Frequently standing and walking Ability to communicate using in-person speech, radios, and telephone Ability to hear, understand, and distinguish speech and/or other sound in person Ability to distinguish between shades of color Ability to use tools or equipment requiring a high degree of dexterity Ability to ascend or descend ladders, stairs, scaffolding, and ramps
• Work Environment Potential Conditions Indoor Outdoor Smoky Noisy Bright flashing lights Extreme Heights Extreme hot cold temperatures Slippery surfaces Exposure to dust, fumes and/or gases

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Arizona Charlie’s Decatur and Boulder are trusted local favorites known for their friendly atmosphere, loyal guests, and long-standing team members.

From slot floors to steakhouses, we deliver genuine service and value in a neighborhood setting. Our employees enjoy the best of both worlds: the excitement of hospitality and the comfort of familiarity.

At Arizona Charlie’s, you’re more than a team member—you’re part of a legacy.

If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at [phone].