Security Officer

Banner Health; Sun City (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Banner Health in Sun City, Arizona, seeks a Security Officer to respond to emergencies, protect patients and visitors, and patrol hospital grounds. You will monitor alarms, secure doors, and support security operations across Banner West Valley facilities.

The role involves 12-hour shifts with a 40-hour weekly schedule. Candidates should be prepared for physical testing and ongoing training to maintain certifications and perform effectively in stressful situations.

Qualifications

• Must maintain required security certifications.
• Must possess a valid driver’s license.
• Must write comprehensive security reports.
• Must complete Banner Health Basic Officer Academy.

Responsibilities

• Patrol facilities and grounds to maintain safety.
• Assist with welfare of personnel, patients and visitors.
• Respond to emergency codes and security incidents.
• Operate alarms, lock/unlock doors and monitor access.
• Prepare and log security reports with accuracy.
• Interact with law enforcement and emergency responders when needed.

Skills

Interpersonal skills

Customer service

Verbal communication

Observation

Report writing

Decision making

Tools

Non-lethal weapons

Job description

Primary City/State:

Sun City, Arizona

Department Name:

Security-AZ West-Corp

Work Shift:

Day

Job Category:

Facilities, Environmental Services, and Culinary

Find your path in health care. Our team members make Banner Health a Great Place To Work Learn how you can join our dedicated team of professionals.

As a Security Officer at Banner Health in the West Valley (Banner Estrella, Banner Boswell, Banner Del Webb and Banner Thunderbird Hospitals), you will respond to emergency situations, assist in ensuring patient and visitor safety and security, patrol service areas, including the grounds, and provide alarm monitoring and response.

Both the day shift and night shift operate in 12-hour increments + ½ day to total 40 hours/weekly.

Current opening: DAY SHIFTS:

Shift A: (Sun-Wed) Sun - Tues 6 am-6 pm, then ½ Wed 6 am- 12 noon

Physical Testing Assessment upon offer: 44 running steps and 20 down-ups to be completed in under 2 min during Occ Health appt (after offer)Failure to meet or maintain standards will affect employment.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you’ll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position patrols the facilities and grounds; assists with the welfare and safety of personnel and patients; investigates critical incidents; assists employees, patients and visitors; interfaces with emergency response agencies; secures doors; monitors parking and traffic control. Performs assigned security duties promptly and accurately. Works varied assignments and shifts.

CORE FUNCTIONS

1. Exhibits excellent interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff.
2. Responds to all emergency codes for assistance and control. Patrols and inspects facility frequently to assist in maintaining a safer and more secure environment. Assists employees with security related matters, mediate disputes, conduct interviews, conduct searches, enforces parking regulations and traffic control. Serves as a security subject matter expert.
3. Assists medical staff in restraining and handling troubled/combative patients. Ensures security policies are being followed. Patrols unoccupied areas and sets the alarms when appropriate. Locks and unlocks facility doors at prescribed times. Conducts money pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department. Releases bodies from the morgue, ensuring that all paperwork is complete. Checks alarms to ensure they are in proper working order. Escorts patients, visitors and employees when required for security purposes. Participates in security lead training designed for staff.
4. Maintains current knowledge of applicable laws and regulations. Performs “citizen arrest” and demonstrate critical thinking skills during extremely stressful situations as needed.
5. Utilizes assigned non-lethal weapon according to policy and training.
6. Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors. Maintains an accurate log of all relevant security activities during each shift.
7. Testifies in criminal court, state hearings and review boards when required.
8. Assists in the maintenance and preservation of confidential health documents including scanning into electronic patient health information systems when necessary.
9. Reports directly to the Security leadership or OIC in their absence. This position interacts internally with staff, physicians, visitors, volunteers and patients. External customers are law enforcement agencies and emergency service agencies. The position is system wide and officers may be assigned to work at any facility as needed. This position will provide guidance and direction to staff, visitors and patients during a security emergency. This position will be required to proactively identify, deter and respond to security incidents.

MINIMUM QUALIFICATIONS

Must maintain required security certifications. Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.

Must possess the ability to make accurate observations and exercise good independent judgment in a variety of situations (including emergencies). Must demonstrate the ability to write comprehensive security reports. Must successfully complete all required security departmental training, including department specific annual training and mandatory training as assigned. Must successfully complete Banner Health Basic Officer Academy. Must present a professional appearance and demeanor at all times and must possess strong verbal communications skills. Must qualify and maintain proficiency with assigned non-lethal weapons. Must be able to demonstrate the ability to perform physical requirements of the position. Capabilities will be demonstrated through the successful completion of similarly related skills testing. This physical skills assessment will then be conducted on a bi-annual basis and employees must successfully meet the requirements to remain in role.

Employees must possess a Fingerprint Clearance Card within 60 days of hire and maintain the card for the duration of their employment. Employees working at Banner Behavioral Health Hospital must have a fingerprint clearance card at time of hire and must sign a Criminal History Affidavit upon hire.

PREFERRED QUALIFICATIONS

Prefer prior law enforcement, military, Corrections, healthcare or advance security experience.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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