Security Officer

Memorial Health; Springfield (IL); On-site; USD 23,419 - 37,195; Full time

Job summary

Memorial Health is hiring Security Officers to protect patients, visitors, staff, and physicians across Memorial locations. The role emphasizes visible deterrence, rapid response, and safe handling of incidents with strong communication and de‑escalation skills.

Qualifications include a High School Diploma, BLS within 30 days, an Illinois driver's license with a five‑year MVR, and at least 1 year of relevant experience. This is an on‑site security position with opportunity to serve the community.

Qualifications

• High School Diploma or equivalent required.
• BLS Certification within 30 days of placement.
• Valid Illinois driver's license; five‑year MVR.
• 1 year security/military/law enforcement preferred.
• Strong communication and de‑escalation skills.

Responsibilities

• Patrol buildings and grounds by foot, fixed posts, or vehicle.
• Provide deterrence to crime and suspicious activities.
• Intercede using de‑escalation techniques to diffuse situations.
• Physically manage combative individuals as needed.
• Respond to emergencies, codes and alarms.
• Detain unauthorized persons and coordinate with authorities.
• Escort visitors and employees as appropriate.
• Control parking and traffic flow and enforce rules.
• Prepare incident reports and assist law enforcement when required.

Skills

De-escalation

Communication skills

Customer service

Patrol duties

Microsoft Office

Education

High School Diploma

BLS Certification

Illinois Driver's License

Tools

Microsoft Office

Job description

Overview

Are you passionate about protecting others and maintaining a safe environment? Memorial Health is hiring Security Officers to help ensure the safety and well-being of our patients, visitors, employees, and physicians. This is more than just a security role—it’s an opportunity to make a real difference in your community every day.

Compensation

USD $17.14/Hr. – USD $26.56/Hr.

Qualifications

• Education:
  • High School Diploma, or the equivalency, is required.
• Licensure/Certification/Registry:
  • Basic Life Support (BLS) Certification within 30 days of job placement is required.
  • Must possess a valid Illinois driver’s license and must be deemed an acceptable driver in accordance with the MH Fleet Safety Policy. A five‑year MVR will be required. Must be able to operate an automatic shift vehicle.
• Experience:
  • Minimum 1 year experience in security, military or law enforcement is strongly preferred.
• Other Knowledge, Skills and Abilities:
  • Effective communication, both verbally and in writing, with a diverse range of people, including the proper handling of emotional situations and needs.
  • Customer service and active listening techniques.
  • De‑escalation techniques.
  • Maintaining a high level of confidentiality.
  • Assessing and evaluating situations quickly and effectively.
  • Physical capability to perform sustained foot patrols, prolonged standing, sustained sitting, lifting patients, and restraining patients or prisoners as necessary.
  • Proficiency with computer systems including Microsoft Office applications (Excel, Word, Power Point, and Outlook).

Responsibilities

• Patrol buildings and grounds, including fixed posts, walking patrols, or mobile patrols using a company vehicle to travel around and between Memorial locations.
• Provide a visible deterrence to crime, prohibited activities, or suspicious activities.
• Intercede in disputes between individuals by using verbal de‑escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations.
• Physically manage combative, violent persons who criminally endanger staff, physicians, patients or visitors.
• Participate in property control procedures (accepting, recording, storing, returning, or releasing) for patient valuables, accounting details, and morgue details.
• Respond to emergency situations, emergency codes and alarms.
• Detain unauthorized individuals as defined by policy or state law, and release them to the proper authorities.
• Assist air medical teams and transport air‑lifted patients between helipad and hospital.
• Control parking and traffic flow and enforce parking regulations.
• Provide visitor and employee escorts as appropriate.Report any conditions that might constitute a security or safety hazard.
• Provide access control to restricted spaces by locking and unlocking doors.
• Investigate and report on any suspicious activity or persons.
• Obtain written or oral statements related to incidents on MH property.
• Prepare incident reports.
• Assist local law enforcement agencies during investigations or emergencies.