Security Officer

Andy Frain Services; Springfield (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

STD insurance

401(k) plan

Paid time off

Employee discount program

Employee assistance program

Job summary

Andy Frain Services, Inc. in Springfield, VA is seeking a Security Officer to provide security detail per post orders, establish relationships with customers and local authorities, and maintain a professional image with excellent customer service.

Responsibilities include controlling entrances, patrolling buildings and perimeters, escorting materials and personnel, inspecting exposures, and documenting incidents with clear reports. Night/weekend availability is required.

Qualifications

• High school diploma or equivalent (GED).
• Driver's License (Preferred).
• At least 1 year of experience in security, law enforcement, or customer service (retail preferred).
• Must be at least 18 years of age.

Responsibilities

• Control of entrances and movement of pedestrian and vehicle traffic.
• Patrol of buildings and perimeters.
• Escort of material and personnel.
• Inspection of security and fire exposures.
• Complete Daily Activity Reports and incident reports.

Skills

Observational skills

Verbal & written communication

Calm under pressure

Customer service

Team player

Education

High school diploma or equivalent

Job description

• Comprehensive medical, dental, vision, and STD insurance
• 401(k) plan for future savings
• Generous paid time off to recharge
• Competitive salary with an employee discount program at retailers, restaurants, and entertainment venues
• Access to an Employee Assistance Program (EAP) for free, confidential counseling and resources
• Support for stress management, financial guidance, legal assistance, and family challenges
• Commitment to mental and emotional well-being, fostering a thriving work-life balance

Job Description

Job Summary: Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duties with a constant awareness of surroundings, making note of all activity that takes place in the assigned area. Security Officers must maintain a professional image and always demonstrate excellent customer service.

Basic Functions:

• Control of entrances and movement of pedestrian and vehicle traffic.
• Patrol of buildings and perimeters.
• Escort of material and personnel.
• Inspection of security and fire exposures.
• Special assignments.

Responsibilities:

• Be on time and report to post in full uniform.
• Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner.
• Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS.
• Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts.
• Monitor cameras or equipment in a continuous fashion as outlined in the post orders.
• Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations.
• Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignment.
• Make recommendations to management on better safety and loss prevention processes as identified during daily routine.
• Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments. Ensure continuous and safe operation of all elevators and access doors. Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment.
• Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market.
• Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented.

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.

Requirements

Minimum Qualifications

High school diploma or equivalent (GED)

Driver's License (Preferred)

At least 1 year of experience in a security, law enforcement, or customer service role (retail preferred)

Must be at least 18 years of age

Skills & Abilities

Strong observational skills and attention to detail

Excellent verbal and written communication skills

Ability to remain calm and professional in stressful or emergency situations

Basic conflict resolution and de-escalation techniques

Ability to write clear, accurate incident reports

Familiarity with CCTV systems, access control, and basic security technology

Physically able to stand or walk for extended periods and respond quickly to incidents

Strong sense of integrity and professionalism

Customer-service oriented with a helpful attitude

Dependable and punctual

Able to work independently and as part of a team

Licensing / Certifications (if applicable)

CPR / First Aid certification (preferred) Will Train.

Clean background check and drug screening (as required)

Schedule & Availability

Must be available to work nights, weekends, and holidays, as needed

Willingness to work Shifts, Understanding possibility of Mandatory Overtime

EEO is the Law