Security Officer

UPMC; Seneca (PA); On-site; USD 24,796 - 30,307; Full time

Job summary

UPMC Northwest Hospital in Seneca, PA is seeking a Security Officer for full-time coverage across all shifts including weekends and holidays. The role focuses on maintaining a safe environment by patrolling facilities, monitoring alarms, and providing customer service to patients, families and staff.

Requirements include a high school diploma or equivalent, the ability to manage stress and de-escalate situations, and a willingness to obtain/maintain required certifications.

Qualifications

• High School diploma or equivalent is preferred.
• Strong interpersonal/communication skills are required to interact with patients, families and staff.
• Psychological fitness is required to handle stress and potentially dangerous situations.
• Physical fitness and capacity to respond to emergencies are essential.
• Applicants must pass background and criminal record checks and be available for all shifts.

Responsibilities

• Staff fixed posts to monitor ingress and egress to secured areas.
• Provide customer service to patients, families, visitors and staff to maintain a safe and secure environment.
• Inspect incoming and outgoing parcels to prevent theft.
• Respond to and resolve problems, disputes and unusual circumstances as necessary.
• Maintain required certifications and licensing.
• Assist with traffic control and vehicle assists.
• Transport deceased to morgue and release bodies from morgue.
• Monitor security, fire, and environmental alarms; respond to alarms and assist as needed.
• Establish a uniformed security presence by patrolling hospital properties and contacting law enforcement when necessary.
• Operate UPMC vehicles in accordance with Pennsylvania Vehicle Code.
• Conduct patient escorts and stand-by details.
• Complete mandatory training per departmental guidelines.
• Report and document incidents, suspicious activities and hazards.

Skills

Interpersonal skills

Communication

Stress management

Physical fitness

Psychological fitness

Education

High School diploma or equivalent

Job description

UPMC Northwest Hospital

Seneca, PA

Security Officer

Status: Full Time

Shifts: All shifts and weekends, holidays

Purpose

Responsible for maintaining a safe and secure environment for patients, visitors, staff and all UPMC owned and adjacent properties. Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds and associated areas to deter criminal activity, document activities, and contact UPMC Police Officers or other appropriate law enforcement when necessary. Monitors security, fire, and environmental alarms. Responds to and resolves problems, disputes and unusual circumstances as necessary. Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment. Document incidents on appropriate reports as required.

Responsibilities

• Staff fixed posts to monitor ingress and egress to secured areas
• Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment.
• Inspect incoming and outgoing parcels as necessary to prevent theft
• Responds to and resolves problems, disputes and unusual circumstances as necessary.
• Maintain required certifications and licensing
• Assist with traffic control and vehicle assists
• Transport deceased to morgue/release bodies from morgue
• Monitor security, fire, and environmental alarms, respond to alarms and assist when needed.
• Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds and associated areas to deter criminal activity, document activities, and contact UPMC Police Officers or other appropriate law enforcement when necessary.
• Operate UPMC vehicles in accordance with the rules and regulations of the Pennsylvania Vehicle Code
• Conduct patient escorts and stand-by details
• Complete all mandatory training programs per departmental guidelines
• Report and document incidents, suspicious activities and hazards

High School diploma or equivalent preferred. High level of integrity required for handling sensitive/confidential UPMC information. Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life. Psychological fitness required to deal with stress and potentially dangerous conflict situations. Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies. Be able to effectively communicate both orally and in written format. Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations. All applicants will be subject to a thorough background and criminal record check Must be available for all shifts Officers are required to wear a bullet proof vest. Employees covered by a collective bargaining agreement should consult the applicable collective bargaining for specific requirements.

Licensure, Certifications, and Clearances

• Act 235 with Firearms or Act 235 without Firearms – all officers hired without a valid Act 235 must initiate the 235 certification within their first 6 months of hire or placement and have the certification process completed within 9 months of hire.
• Must meet audio and visual standards outlined in Act 235 at time of hire.
• Cardio Pulmonary Resuscitation – certification required within 30 days of hire.
• Valid Driver's License.
• Successfully pass UPMC Physical Fitness Standard prior to hire.

Act 31 mandated reporter training within 90 days of hire or transfer

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Driver's License
• IAHSS Basic - International Association for Healthcare Security and Safety Basic Certification
• UPMC Physical Fitness Standard
• Act 235 with Firearms with renewal
• Act 235 without Firearms with renewal
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal
• OAPSA with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran