Security Officer

NextGenEnergyJobs; Scranton (Lackawanna County); On-site; USD 36,000 - 48,000; Full time

Job summary

NextGenEnergyJobs seeks a Security Officer to manage access control for guests, tenants and vendors, enforce policies, monitor CCTV, and report hazards. You will interact with clients, visitors, public safety officials and staff while maintaining strict confidentiality of surveillance operations.

Requirements include a high school diploma or GED, 2+ years in customer service, and strong computer and multitasking skills. Lifting up to 50 pounds and occasional local travel may be required.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor’s degree preferred.
• Minimum 2 years' customer service experience in retail or similar.
• Strong computer, mathematical, language and reasoning skills.
• Able to multitask over the phone and in person.

Responsibilities

• Access control for guests, tenants and vendors.
• Enforcement of Client and Company policies and procedures.
• Observation and reporting of fire and safety hazards.
• Conduct of routine foot patrols in and around building.
• Reporting of incidents to the general manager and security leadership as appropriate.
• Operate CCTV and related surveillance equipment.
• Maintain confidentiality of surveillance operations and data.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Reporting

Teamwork

Education

High School diploma or GED

Associate or Bachelor's degree preferred

Tools

Microsoft Office

Surveillance CCTV

Job description

Want to make a meaningful difference in peoples' lives while earning a competitive salary?

Key Responsibilities

• Access control for guests, tenants and vendors.
• Enforcement of Client and Company policies and procedures.
• Observation and reporting of fire and safety hazards.
• Conduct of routine foot patrols in and around building.
• Reporting of all pertinent issues and incidents to the general manager, Deputy Chief of Security and other Security Managers as appropriate.
• Interaction with a variety of persons including clients, visitors, public safety officials, employees and the general public
• Operate all surveillance CCTV and related equipment
• Ensure that date and time stamps on videos are accurate and that camera views are not obstructed
• Maintain strict confidentiality with respect to the operations, controls, and procedures involved in surveillance activities
• Immediately notify VP of Global Security/SOC in the event of a mechanical malfunction of the security or surveillance system that is anticipated to exceed a 4-hour period
• If the facility has been notified in writing by the Department or its authorized agents, law enforcement, or other Federal, State, or local government officials of a pending criminal or administrative investigation for which a recording may contain relevant information, the facility shall retain an unaltered copy of the recording for 4 years or until the investigation or proceeding is closed or the entity conducting the investigation or proceeding notifies the facility that it is not necessary to retain the recording whichever is longer.
• All other job duties as assigned

Requirements

• High School diploma or General Education Development (GED) required
• Associate or Bachelor's degree in any field preferred
• Minimum of 2 years' experience with customer service in retail.
• Excellent computer, mathematical, language and reasoning skills
• Excellent multi-tasking skills over the phone and in person
• Occasionally requires local travel, as needed
• Constantly perform desk-based computer tasks
• Frequently standing/walking
• Occasionally, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl