Security Officer

SecurAmerica LLC; Orlando (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

SecurAmerica LLC is hiring a Security Officer in Orlando, Florida. The position involves protecting clients' assets and providing excellent customer service. Candidates should have customer service or security experience, and a high school diploma or GED is required.

The role requires strong communication skills and the ability to conduct security patrols. Applicants must be at least 21 years of age and pass a background check.

Qualifications

• Must have previous customer service and/or security experience.
• High School Diploma or GED required.
• Must be 21 years or older.

Responsibilities

• Provide legendary customer service while on post.
• Conduct security patrols and inspections of the property.
• Respond to emergencies according to specified protocols.
• Complete required reports and logs in a timely manner.

Skills

Customer service experience

Security experience

Verbal and written communication skills

Good judgment

Education

High School Diploma or GED

Tools

Microsoft Word

Job description

Job Description

Position Summary

A security officer is responsible for helping protect a client’s physical, human and intellectual assets and deliver legendary customer service in the performance of their duties. Security officers are required to perform a wide range of duties based on the nuances of a client’s property, the services agreement between the client and SecurAmerica and the post where the officer is to be assigned.

Duties/Responsibilities

• Provide legendary and responsive customer service in representing SecurAmerica and the client based on site and post instructions.
• Help deter, deflect, detect, investigate and/or resolve all activity that could result in loss or liability for the customer including criminal incidents, fire hazards and safety conditions.
• Serve as a representative of the client in noticing and remedying any condition that could reflect poorly on the client’s brand.
• Enforce client security, safety and fire/life safety rules, procedures and protocols.
• Maintain a high level of visibility, vigilance and professionalism while on post and while on patrol.
• Effectively and efficiently respond to client, contractor and visitor inquiries and service requests; graciously assist all parties as needed.
• Conduct proactive and comprehensive interior and exterior security patrols and inspections of the property.
• Immediately and appropriately respond to emergency situations according to specified protocols.
• Complete required reports, logs and paperwork in a timely method that meets or exceeds account quality standards.
• Fully comply with the terms of SecurAmerica’s security services agreement, site post orders/procedures and client performance standards.
• Perform other duties as required.

Qualifications

EXPERIENCE

Previous customer service and/or security experience desired.

EDUCATION

High School Diploma or GED.

COMPETENCIES

• Excellent appearance and professional demeanor.
• Good listening, verbal and written communication skills.
• Sound judgment.
• Computer literate and ability to use email, access the internet and use Microsoft Word.

GENERAL REQUIREMENTS

• Must be 21 years or older.
• Ability to successfully pass a thorough background investigation and drug test.
• Valid driver’s license.
• Must meet all requirements to obtain a security officer’s license (applicable in only those jurisdictions that require such a license).

Additional Information

All your information will be kept confidential according to EEO guidelines.