Security Officer

Universal Parks & Resorts; Orlando (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Universal Studios in Orlando seeks a Security Officer responsible for guarding guests, employees, and assets. Duties include walking and motorized patrols, access control, screening for prohibited items, and responding to incidents with detailed witness statements.

The role requires a high school diploma or GED, a Class D Security License within 90 days, and a valid Florida driver’s license. A background check is mandatory, and a willingness to work varying shifts is expected.

Qualifications

• 1+ years’ security experience preferred or equivalent education/experience.
• Background check mandatory and must meet criteria.
• Valid Florida Driver’s License required.

Responsibilities

• Walk/ motorized patrols and monitor access control points.
• Screen bags/packages/deliveries for prohibited items and inspect facilities.
• Respond to incidents and document witness statements.
• Assist guests and employees during safety and emergencies.
• Support daily operations, events, and shifts as needed.
• Follow Environmental, Health & Safety policies and procedures.

Skills

Patrol operations

Incident reporting

Situational awareness

Guest and employee safety

Education

High school degree or GED

Job description

JOB SUMMARY:

Responsible for the safety and security of Universal Orlando’s guests, employees, and company assets.

MAJOR RESPONSIBILITIES:

• Ensures the safety and security of all guests and employees by performing a variety of roles including walking patrols, motorized patrols, and occupying various access control points. Utilizes radio telecommunication to report potentially unsafe, suspicious, or threatening conditions.
• Identifies prohibited items through routine screening of bags, packages, and deliveries and prevents said items from entering property. Conducts routine visual inspections of structures, buildings, carts, and safes to protect company assets during and after business hours.
• Responds to reported incidents, assesses the scene, and analyzes the situation using sound judgment all while collecting necessary information to construct a written witness statement.
• Assists and directs guests and employees during safety & emergency situations.
• Assists during daily operation, peak attendance periods and special events by consistently picking up shifts, overtime, and/or willingly moving to differ.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

High school degree or GED is preferred.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Class D Security License must be obtained within first 90 days of employment (required) and must remain valid throughout employment.
• Must have and maintain a valid Florida Driver’s License.

EXPERIENCE:

• 1+ years’ of previous security experience preferred; or equivalent combination of education and experience.
• A background check is mandatory, and results must meet Universal Orlando’s background check criteria.

ADDITIONAL INFORMATION:

Provide Security services by patrolling property, monitoring surveillance equipment, visually inspecting buildings, bags, packages, and deliveries, performing access control and other methods.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE