Security Officer

13400 Orem Community Hospital; Orem (UT); On-site; USD 28,000 - 37,000; Full time

Job summary

Intermountain Health in Orem, UT is seeking a Security Officer to protect patients, staff and visitors in a clinic environment. You will monitor cameras, access control, and alarms, respond to incidents, and participate in drills to ensure safety and regulatory compliance.

Responsibilities include de-escalation, handling violent situations, searches, safety inspections, and collaboration with HR and law enforcement for investigations.

Qualifications

• Current Driver’s License (if applicable for the role).
• Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire.
• At least 21 years of age.
• If located in the State of Montana Security Guard Licensure is required within 120 days of hire.

Responsibilities

• Operates and monitors security technology systems, including surveillance cameras, access control systems, and alarm systems.
• Ensures proper functioning and maintenance of security equipment.
• De-escalation: Security officers use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force.
• Dealing with Violent Patients: They intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary.
• Regulatory Compliance: Ensuring compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement.
• Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility.
• Participation in Drills: Engaging in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations.
• Conducting Searches: Performing respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements.
• Safety Inspections: Conducting inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks.
• Parking Enforcement: Enforcing parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience.
• Investigations: Collaborating with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety.

Skills

De-escalation

Surveillance

Emergency response

Investigations

Parking enforcement

Education

Basic Life Certification (BLS)

Tools

Driver's license

Job description

Job Description

The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. This position is responsible to monitor visitor or patient activity, monitor the premises in and around the facility , enforce policy, provide assistance and direction, respond to emergencies, and to provide protection for employees, visitors, and Intermountain property.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Essential Functions

• Operates and monitors security technology systems, including surveillance cameras, access control systems, and alarm systems.
• Ensures proper functioning and maintenance of security equipment.
• De-escalation: Security officers use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force.
• Dealing with Violent Patients: They intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary.
• Regulatory Compliance: Ensuring compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement.
• Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility.
• Participation in Drills: Engaging in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations.
• Conducting Searches: Performing respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements.
• Safety Inspections: Conducting inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks.
• Parking Enforcement: Enforcing parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience.
• Investigations: Collaborating with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety.

Minimum Qualifications

• Current Driver’s License (if applicable for the role).
• Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire.
• At least 21 years of age.
• If located in the State of Montana Security Guard Licensure is required within 120 days of hire.

Preferred Qualifications

• One-year previous law enforcement, corrections, public safety, military police or security experience.

Physical Requirements

Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location and Working Hours

Location: Intermountain Health Orem Community Hospital Work City: Orem Work State: Utah. Scheduled Weekly Hours: 36. The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $20.45 - $27.04

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Equal Opportunity and Diversity

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

AI Platform

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

Contact for Accessibility

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Company Profile

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Additional Notes

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!