Security Officer

PrairieCare; Minneapolis, Saint Paul (MN, MN); On-site; USD 41,000 - 54,000; Full time

Job summary

PrairieCare in the Greater Minneapolis–St. Paul Area seeks a dedicated Security Officer to maintain a safe, secure environment in an acute behavioral health setting. This full-time, on-site role supports patients, visitors, and staff across the campus.

Responsibilities include monitoring entrances, patrolling areas, de-escalating situations trauma-informed, enforcing safety policies, documenting incidents, and coordinating with clinical teams during emergencies.

Qualifications

• High school diploma or equivalent required; security/public safety training preferred.
• Experience in healthcare or behavioral health settings is beneficial.
• Ability to follow safety policies and regulatory requirements.

Responsibilities

• Monitor facility entrances and exits; patrol interior and exterior areas.
• De-escalate situations using trauma-informed, non-violent techniques.
• Respond quickly to safety or security incidents; assist during crises.
• Complete accurate incident reports and maintain documentation.
• Collaborate with clinical and administrative teams; support emergency procedures.

Skills

Communication

De-escalation

Conflict resolution

Incident reporting

Regulatory compliance

Trauma-informed care

Emergency procedures

Education

High school diploma

Security/public safety training preferred

Job description

Company Description

PrairieCare is a physician-led organization that has provided specialized mental health services across Minnesota since 2005. The organization offers evidence-based psychiatric care for individuals of all ages, covering the full continuum of services from acute to outpatient treatment. PrairieCare is recognized as a leader in specialized psychiatric services, focusing on accessible, high-quality behavioral healthcare. In 2022, PrairieCare joined Newport Healthcare, the nation’s leading provider of behavioral healthcare, expanding its resources and impact. Together, they are committed to helping people receive the mental health care they need and deserve.

Role Description

The Security Officer is responsible for maintaining a safe, secure, and supportive environment for patients, visitors, and team members in an acute behavioral health setting. This full-time, on-site role is located in the Greater Minneapolis–St. Paul Area and involves monitoring facility entrances and exits, patrolling interior and exterior areas, and responding promptly to safety or security incidents. Daily tasks include de-escalating situations using trauma-informed, non-violent techniques, enforcing safety policies, supporting staff during crisis events, and completing accurate incident reports. The Security Officer collaborates closely with clinical and administrative teams, assists with emergency procedures, and ensures adherence to organizational and regulatory standards.

Qualifications

• Ability to maintain safety and security in a healthcare or behavioral health environment, including facility patrols, incident response, and basic emergency procedures.
• Strong communication and interpersonal skills, with the ability to interact respectfully and professionally with individuals of diverse backgrounds and ages.
• Demonstrated skills in conflict resolution, de-escalation, and maintaining calm under pressure in emotionally charged situations.
• Basic documentation and reporting skills, including clear written incident reports and accurate record-keeping.
• Capacity to follow established policies, protocols, and regulatory requirements related to patient safety and privacy.
• Physical ability to stand, walk, and respond quickly throughout a shift, and to assist in safety interventions when necessary.
• High school diploma or equivalent required; additional training or certification in security, law enforcement, or public safety is preferred.
• Previous experience in security, mental or behavioral health settings, or healthcare is beneficial.
• Commitment to trauma-informed, patient-centered care and to fostering an inclusive, non-discriminatory environment.