Security Officer

SSM Health; Madison (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

SSM Health St. Mary's Madison is seeking a Regular Security Officer to provide a safe, secure environment for staff, patients, and visitors. You will patrol facilities, monitor access, and respond to emergencies during a 40-hour weekly night shift.

A high school diploma or 10 years of work experience is required, plus at least two years in security. A valid driver's license is needed, and a psychological assessment may be required after a conditional offer.

Qualifications

• High School diploma/GED or 10 years of work experience required.
• Two years of security experience preferred.
• Psychological assessment may be required after conditional offer.

Responsibilities

• Protect property and staff by conducting interior and exterior rounds.
• Monitor access points and assist with escorts as needed.
• Respond to overhead pages and emergencies.
• Provide professional customer service in dynamic situations.
• Document incidents with reports and shift logs.

Skills

Customer service

Observation

Emergency response

De-escalation

Education

High School diploma/GED or 10 years of work experience

Job description

It's more than a career, it's a calling

WI-SSM Health St. Mary's Hospital - Madison

Worker Type

Regular

Job Highlights

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Security Officers help maintain a safe and secure environment for patients, visitors, and caregivers by monitoring facilities, responding to emergencies, and assisting with de-escalation situations. Their presence is essential to protecting people, preventing disruptions, and supporting a safe healthcare experience for everyone. Candidates for this role must have a valid Driver's License and be willing to complete a psychiatric evaluation as part of the hiring process.

Department

Security

Schedule

full-time 40 hours per week | night shift (11:00 pm - 7:00 am) with every other weekend rotation

Job Summary

Provides a reasonably safe and secure environment by providing security services for the staff, patients and premises as well as be first responders to urgent facility matters. Acts as a role model and guide to junior officers.

Job Responsibilities and Requirements

Primary Responsibilities

• Protects property and staff by conducting interior and exterior rounds, observing for safety and security issues, theft, and monitoring of parking lots.
• Promotes visitor and employee safety while they are on the organization's property by providing door checks, detecting lighting deficiencies, confirming proper operation of elevators, assisting with disruptive individuals, patient restraints and provides escorts to both staff and clients when requested.
• Responds to overhead pages or requests for assistance, including escorting emergency personnel through the building, as well as provide post-mortem services.
• Provides professional customer service when dealing with complex and dynamic situations when approached by staff or clients and utilizes a proactive approach to identifying safety and security hazards by communicating with clinical staff.
• Observes and reports any security concerns/assessments. Completes incident reports and shift logs and forwards to appropriate individuals.
• Provides maintenance assistance through property conservation and campus safety approaches such as: alarm testing, check life safety equipment, automated external defibrillators (AEDs), oxygen tanks, fire extinguishers, access control, badging, etc., door integrity checks etc.
• Creates and issues ID badges.
• Reviews and investigates incidents utilizing the video management system.
• Conducts regular fire alarm, elopement, infant abduction, and panic alarm testing.
• May be responsible for field training.
• May operate motor vehicle to patrol.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

Experience

• Two years' experience

Additional Requirements

• Following extension of a conditional offer of employment, applicant must successfully complete a psychological assessment to confirm suitability for the rigors of providing security services as set forth in this job description.

Physical Requirements

• Constant use of hearing to receive oral communication and hear alarms, malfunctioning machinery, etc.
• Constant use of vision for distances near (20 inches or less) and far (20 feet or more).
• Constant lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent use of speech to share information through oral communication.
• Frequent lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Frequent standing, twisting and walking.
• Frequent use of vision to judge distances and spatial relationships and to identify and distinguish colors.
• Occasional bending, stooping, climbing, kneeling, sitting, squatting, reaching, gripping and repetitive foot/leg and hand/arm movements.
• Occasional lifting/carrying and pushing/pulling objects weighing over 50 lbs.Occasional keyboard use/data entry.
• Occasional use of smell to detect/recognize odors.
• Rare crawling, running and lifting/moving patients.

Required Professional License And/Or Certifications

State of Work Location: Illinois

• Driving Record - Motor Vehicle Report (MVR)
• And
• Driver License - Issued in the United States
• And
• Firearm Owner Identification Card (FOID) - Illinois State Police
• And
• Permanent Employee Registration Card (PERC) - Illinois Department of Financial and Professional Regulation (IDFPR)
• Or
• Active Law Enforcement Officer - Illinois Law Enforcement Training Standards Board (ILETSB)

State of Work Location: Missouri & County of Work Location: All Except St. Charles County

• Driving Record - Motor Vehicle Report (MVR)
• And
• Driver License - Issued in the United States

State of Work Location: Missouri & County of Work Location: St. Charles County

• Driving Record - Motor Vehicle Report (MVR)
• And
• Driver License - Issued in the United States
• And
• Security Officer License - St. Charles County
• Or
• Security Officer License - St. Louis Metropolitan Police Department

State of Work Location: Oklahoma, Wisconsin

• Driving Record - Motor Vehicle Report (MVR)
• And
• Driver License - Issued in the United States

Work Shift

Night Shift (United States of America)

Job Type

Employee

Department

9251000007 SEC - St Mary's Madison \ SP ED

Scheduled Weekly Hours

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Click here to learn more.