Security Officer

Peregrine Hospitality; Lawrence (KS); On-site; USD 21,000 - 28,000; Full time

Job summary

Peregrine Hospitality is seeking a Security Officer to safeguard guests, staff and property. Responsibilities include patrolling, monitoring surveillance, handling disturbances, and reporting incidents to management or law enforcement. You will assist guests and enforce hotel policies while maintaining safety and security standards.

The role requires flexibility for nights, holidays, and weekends, with a focus on teamwork and calm decision-making in challenging situations.

Qualifications

• Understand and align with the hotel mission, vision, and goals.
• Prioritize tasks and manage multiple duties with accuracy and efficiency.
• Communicate clearly in the workplace language and maintain good follow-up and organization.
• Remain calm under pressure and use sound judgment to resolve issues.

Responsibilities

• Patrol premises and monitor surveillance to ensure guest and property safety.
• Respond to disturbances and emergencies; assist guests and staff.
• Investigate crimes and document accuracy; report to management or law enforcement.
• Assist sick or injured guests and staff with proper documentation and follow-up.
• Enforce hotel policies and report suspicious activity.
• Inspect alarm systems and building security; monitor doors and delivery areas.

Skills

Mission alignment

Multi-tasking

Communication

Teamwork under pressure

Job description

Position Summary

As a Security Officer, you will be responsible for ensuring the safety and security of guests, staff, and property. Duties include patrolling the premises, monitoring surveillance cameras, and responding to disturbances or emergencies. Security officers may also assist guests with inquiries, enforce hotel policies, and report any suspicious activities or incidents to management or law enforcement. Responsible for exceeding guest expectations by facilitating a positive experience during their stay.

• Essential Functions
• Ensure the safety and security of guests, staff, and property by patrolling premises and monitoring surveillance cameras.
• Respond to disturbances and emergencies, assisting guests and employees with safety concerns.
• Conduct investigations of crimes against property and persons, maintaining accurate records and reporting to management or law enforcement.
• Assist sick and injured guests and employees, ensuring proper documentation and follow-up.
• Enforce hotel policies and report suspicious activities.
• Check alarm systems, safety, and fire equipment, and monitor the security of building doors, service areas, and delivery areas.
• Work cohesively with co-workers and all departments as part of a team.
• Adhere to flexible scheduling based on business needs, including holidays, nights, overnights, and weekends.
• Maintain strong observation skills, attention to detail, and the ability to remain calm under pressure.
• Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, and safety and security procedures.
• Perform all additional duties as assigned by management.

• Essential Functions
• Ensure the safety and security of guests, staff, and property by patrolling premises and monitoring surveillance cameras.
• Respond to disturbances and emergencies, assisting guests and employees with safety concerns.
• Conduct investigations of crimes against property and persons, maintaining accurate records and reporting to management or law enforcement.
• Assist sick and injured guests and employees, ensuring proper documentation and follow-up.
• Enforce hotel policies and report suspicious activities.
• Check alarm systems, safety, and fire equipment, and monitor the security of building doors, service areas, and delivery areas.
• Work cohesively with co-workers and all departments as part of a team.
• Adhere to flexible scheduling based on business needs, including holidays, nights, overnights, and weekends.
• Maintain strong observation skills, attention to detail, and the ability to remain calm under pressure.
• Maintain knowledge of and comply with departmental policies, service procedures, 4 Keys service standards, and safety and security procedures.
• Perform all additional duties as assigned by management.

Skills And Abilities

• Understand and align with the mission, vision, and goals of the hotel.
• Prioritize tasks, work efficiently with limited supervision, and manage multiple tasks with attention to detail, speed, and accuracy.
• Communicate effectively in the primary workplace language, demonstrating excellent communication, follow-up, and organizational skills.
• Work well under pressure and in challenging conditions, using good judgment to resolve problems, follow directions, and collaborate effectively as part of a team.

Physical Requirements & Working Conditions

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel

Disclaimer

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [e-mail]

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.

Peregrine Hospitality participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Behaviors

Preferred

• Loyal: Shows firm and constant support to a cause
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.