Security Officer

Community Health Systems, Inc.; Knoxville (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Community Health Systems, Inc. is seeking a Security Officer to ensure patient, staff, visitor, and property safety by patrolling facilities, monitoring cameras, and responding to security incidents.

The role emphasizes customer service while enforcing safety policies and maintaining a secure environment. Responsibilities include patrolling, monitoring, reporting, and coordinating with hospital staff and law enforcement as needed.

Qualifications

• 1–2 years of experience in security, law enforcement, or a related field.
• Healthcare or hospital security experience preferred.

Responsibilities

• Patrols all areas of the facility and grounds to deter unauthorized activity.
• Monitors surveillance cameras and identifies security risks.
• Responds to alarms and emergencies with appropriate actions.
• Secures property after hours and verifies access points.
• Directs traffic and assists with crowd control during events.
• Collaborates with hospital staff and law enforcement.
• Completes incident reports and maintains logs.
• Maintains regular attendance and complies with policies.

Skills

Observation skills

Communication

De-escalation

Security procedures

Incident reporting

Emergency response

Physical fitness

Education

BLS Certification

IAHSS Certification

Facility Security Officer Certification

State license (if required)

Tools

Surveillance systems

Access control systems

Incident reporting software

Job description

Job Summary

The Security Officer ensures the safety and security of patients, staff, visitors, and property by patrolling facilities, monitoring surveillance systems, and responding to security incidents. This role provides exceptional customer service while enforcing safety policies and maintaining a secure environment.

Essential Functions

• Patrols all areas of the facility, clinics, and surrounding grounds to deter and detect unauthorized or suspicious activity.
• Provides assistance to visitors, including giving directions, answering questions, and escorting individuals as needed.
• Monitors surveillance cameras and conducts regular inspections of property to identify and address security risks.
• Investigates and documents reports of suspicious activity, safety concerns, and security violations.
• Responds promptly to alarms, emergencies, and incidents, ensuring appropriate actions are taken to resolve issues safely.
• Secures property by locking doors, windows, and gates after business hours and verifying the security of access points.
• Directs traffic, enforces parking regulations, and assists with crowd control during events or emergencies.
• Collaborates with hospital staff and law enforcement, during security-related situations.
• Completes and maintains accurate incident reports, logs, and documentation related to security activities.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 1-2 years of experience in security, law enforcement, or a related field required
• 0-2 years of experience working in a healthcare or hospital setting preferred

Knowledge, Skills and Abilities

• Strong observational skills and attention to detail to identify potential security risks.
• Excellent communication and interpersonal skills to interact effectively with patients, visitors, and staff.
• Ability to remain calm and take appropriate action in high-pressure situations.
• Knowledge of security practices, procedures, and equipment operation.
• Proficiency in writing clear and accurate incident reports.
• Physical ability to patrol and respond to emergencies across a large facility.

Licenses and Certifications

• BLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
• IAHSS - Certification As A Security Officer preferred or
• Facility Security Officer Certification preferred
• License in state if required required

State Specific Requirements

• Alaska: Security Guard license required.
• Georgia: Completion of a 24-hour Basic Security Officer Training program approved by the Georgia Board of Private Detective & Security Agencies and Crisis Prevention Intervention (CPI) certification required.
• Tennessee: Security Guard License required