Security Officer

Dignity Health; Glendale (AZ); On-site; USD 25,000 - 33,000; Full time

Job summary

Saint Joseph’s Hospital and Medical Center in Phoenix, AZ is seeking a dedicated Security Officer to maintain a safe environment for staff, patients, and visitors. You will patrol facilities, manage access, respond to emergencies, and report incidents with accuracy and timeliness.

The role requires a high school diploma or GED, 6 months hospital security experience (or 1 year in security), and BLS certification within 90 days of hire.

Qualifications

• Minimum 6 months of security officer experience in hospital/healthcare or 1 year in security role.
• American Heart Association–issued BLS within 90 days of hire.
• Strong interpersonal and observational skills; adherence to protocols.

Responsibilities

• Respond to calls for assistance promptly and safely.
• Patrol facility/grounds; monitor alarms; dispatch as needed.
• Log activities daily; write clear incident reports; use codes in dispatch.
• Investigate security breaches and HIPAA concerns; conduct follow-up where required.

Skills

Security officer experience

BLS within 90 days

Interpersonal skills

Observation & reporting

Education

High School Diploma or GED

Job description

Job Summary and Responsibilities

As our Security Officer, you will help the healthcare enterprise remain a safe place. You will maintain a safe and secure environment for medical staff/employees, patients, and visitors by patrolling the premises and visitor management and observing and reporting activities and incidents at an assigned site. Our officer will preserve order and act to enforce regulations when assistance is requested by medical staff and employees and responding rapidly to security emergencies within the hospital or other healthcare settings. It is expected that the security officer will demonstrate behavior consistent with CommonSpirit Health core value and humandkindness. The security officer shall support CommonSpirit Health's strategic plan and the goals and direction of the quality improvement/process improvement activities.

Every day you will ensure a safe and secure environment for medical staff, employees, patients and visitors within the hospital or healthcare setting.

To be successful in this role, you must have proactive security measures, strong interpersonal skills, keen observation and adherence to protocols.

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner to incidents such as violent or unruly patients, visitors, crimes committed or in progress, opening doors, and responding to emergency codes
• Patrol the facility and grounds by foot or vehicle, monitor security alarms and dispatch officers promptly to location(s) where needed and report unsafe acts or conditions
• Knowledge of emergency procedures, equipment, supplies, reports HIPPA breaches if witnessed, investigate security breaches, conduct follow-up investigations, and write incident reports
• Log all activities in a daily log to accurately record events and complete clear, concise, and legible reports in a timely manner, use appropriate emergency and radio codes in dispatching security officers while knowing the hospital campus to ensure that dispatches are to the right location

Job Requirements

Required

• High School Diploma or GED
• Six (6) months experience as a security officer in a hospital or healthcare setting, prior law enforcement or military service; or one (1) year experience as a security officer
• American Heart Association-issued Basic Life Support (BLS) card within 90 days of hire

Preferred

• Arizona State Driver's License with satisfactory DMV report
• International Association of Healthcare Security and Safety (IAHSS) Basic Training for Healthcare Security Officer
• Basic Health Care Security Officer (BSO)

Where You'll Work

Hello Humankindness

Join a Legacy of Healing at Saint Joseph’s Hospital and Medical Center (SJHMC)

Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. We're more than a hospital; we're a global destination for life-changing care, embracing patients with humankindness.

Here, your calling will flourish. We're not just a workplace; we're a community dedicated to a mission of service.

Leaders In Specialized Care

• Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
• Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
• Level I Trauma Center: One of Arizona's busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7.

Why SJHMC?

• Culture of Excellence & Well-being: We care for our people, fostering professional and personal growth.
• Community & Collaboration: Be part of a network committed to global health and well-being.
• Join a Legacy, Shape a Future: Over 20% of our patients travel internationally for our specialized care.

This is an invitation to join a family of dedicated professionals at the forefront of medical innovation, united by the power of humankindness.

Pay Range

$18.00 - $24.41 /hour