Security Officer

Erie Insurance; Erie (Erie County); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Pension

401(k)

Paid time off

Career development

Job summary

Erie Insurance is seeking a security professional to protect employees, visitors and assets at our Erie, PA corporate office. The role requires vigilance across multiple shifts, including 2nd and 3rd shifts, and the ability to work 24/7/365 with occasional overtime.

The position emphasizes rapid response to incidents, documentation, and collaboration with HR and security teams. Prior law enforcement or military experience and PA firearm eligibility are highly preferred.

Qualifications

• High school diploma required.
• Bachelor’s degree in Criminal Justice preferred.
• Experience in law enforcement or military service preferred.
• Familiarity with security signaling, communications, information systems preferred.

Responsibilities

• Provides security protection for Erie Insurance employees, visitors and assets; responds to emergencies using established protocols.
• Acts as Erie’s first designated responder and applies escalation procedures as needed.
• Monitors entrances/exits, enforces parking guidelines and controls access to facilities.
• Prepares logs and reports; supports HR protocols related to sensitive situations.

Skills

Observational skills

Decision making

On-call flexibility

Rotating shifts

Education

High school diploma

Bachelor’s Degree in Criminal Justice preferred

Job description

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salary range is for thislevel and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are among the 2% of Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of services.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Safeguards ERIE’s Employees, visitors and physical assets from hazards or events that can impact business continuity. Provides a constant visible presence of authority to enforce safety and security. Preserves order and acts to enforce department and company policies pertaining to physical safety and security of Employees, visitors and physical assets.

Acts and communicates with honesty, integrity and trust given the sensitive nature of the position.

• There are multiple positions available.
  • 2nd shift hours: 14:30-22:30 ET
  • 3rd shift hours: 22:30-06:30 ET
• This position is based in-person out of our Corporate Office in Erie, PA.
• This position requires the ability to work a set or rotating schedule 24/7/365 across all three shifts, including weekends and holidays, and qualifies for applicable shift-dependent differential(s).
• Candidates with an already active PA License (SP4–129) To Carry Firearms, or immediate eligibility to acquire (21 years of age or older) highly preferred.
• As part of the interview process for this position, candidates will participate in a physical fitness assessment designed to evaluate their ability to perform essential physical tasks related to the role. This assessment is not pass/fail but provides additional insights into each candidates' readiness for the positions physical demands. Reasonable accommodations will be provided as needed. Further details will be provided during the interview process.

Duties and Responsibilities

• Provides security protection service to ERIE Employees, visitors and physical assets. Immediately responds to unusual or emergency situations implementing established protocols and when necessary using the appropriate escalation of force, consistent with training and applicable department procedures. Understands, agrees to, and abides by security operations procedures, protocols and policies.
• Acts as ERIE's first designated responder.
• Assists the section through monitoring for ongoing threats at the Home Office and ERIE‑sponsored events. Conducts investigations and composes accurate reports on observations and information gathered. Strong situational awareness skills must be utilized at all times.
• Occasionally provides executive protection (EP) services to attendees of ERIE functions on the Home Office campus and at ERIE-sponsored events.
• Enforces ERIE’s parking guidelines including issuing violation tickets. Provides vehicle assists to ERIE employees and visitors. Closely monitors two-way radio communications to see that company radio users are following applicable department procedures.
• Provides support for Human Resources (HR) by following established protocols with respect to suspected alcohol/drug use and involuntary terminations.
• Monitors entrances and exits; acts to prevent unapproved or unlawful entry; controls entrances, performs atrium desk responsibilities, the movement of people and vehicles, and parking. Implements in an orderly manner established crisis event response plans, following all policies and procedures These include but are not limited to: all fire alarms, security breaches, suspicious mailings/items found, criminal offenses, injuries and accidents or other suspicious activity that could be criminal in nature or emergency events. Reports any infractions to the security operations management, following established reporting methods.
• May be required to work with other established local security/medical/police/fire departments to mitigate unusual or concerning events as appropriate. Building a professional relationship and maintaining the integrity of the Security function within the Company and the Community is expected.
• Provides timely and complete documentation pertaining to security functions. Prepares logs and reports as required.

The firstthreeduties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order forthe job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as becomes evident.

Capabilities

• Values Diversity
• Self-Development
• Nimble Learning
• Customer Focus
• Job-Specific Knowledge
• Ensures Accountability
• Decision Quality

Qualifications

Minimum Educational Requirements

• High school diploma required.
• Bachelor’s Degree in Criminal Justice preferred.

Additional Experience

• Experience within law enforcement and/or military service or past security preferred.
• Advanced understanding of digital and analog signaling protocols, communications, information systems and networks preferred.
• Familiarity with and understanding of security and fire/life safety policies, codes and practices is required.
• Extensive knowledge of Outlook, Windows, spreadsheet and report writing software preferred.
• Some overnight travel both domestic and out of country is required.
• This position requires the incumbent to be on call 24/7, and restrict vacations during peak periods.
• This position requires the ability to work a rotating shift for a 24/7/365 on all three shifts including weekends & holidays.
• Acceptance of overtime is required.

Designations and/or Licenses

• Certified in OC Spray preferred.
• The Pennsylvania Lethal Weapons Training Act (PA Act 235) and the successful completion of ERIE’s Armed Security Officer Course (ASOC) required.
• A completion time of 18 months from the start date is allotted. If the incumbent does not successfully complete the ASOC within the allotted time, then employment will be terminated.
• Eligibility for PA License (SP4–129) To Carry Firearms, required.
• Successful completion of the NRA’s basic RSO program is required followed up by advanced RSO certifications up to and including Master Range Safety Officer certification.
• Completion of the Certified Protection Officer (CPO) certification and ASIS Executive Protection preferred.
• Pennsylvania certified Emergency Medical Responder (EMR) required within 18 months of hiring date. If the incumbent does not successfully complete the program within the allotted time, then employment will be terminated.
• First Aid, CPR, AED required within 3 months of hiring date. If the incumbent does not successfully complete the program within the allotted time, then employment will be terminated.
• EMT certification preferred.
• DHS Active Shooter Preparedness program preferred.
• Valid driver’s license and meets the requirements of ERIE’s Fleet Safety Program.

Physical Requirements

• Use of Personal Protective Equipment (PPE) is required for this role.
• Lifting/Moving 0-20 lbs; Occasional (<20%)
• Lifting/Moving 20-50 lbs; Occasional (<20%)
• Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
• Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)
• Driving; Often (20-50%)
• Manual Keying/Data Entry/inputting information/computer use; Moderate (30-40%)