Security Officer

bannerhealth; Casa Grande (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Banner Health is seeking a Security Officer for the Casa Grande Medical Center. You will patrol facilities and grounds, respond to emergencies, and assist patients, visitors and staff to maintain a safe environment.

Role requires lifting, walking and standing for long periods, with 3 twelve-hour shifts: 6am-6pm or 6pm-6am, plus some half-day shifts. Training and certifications are required for ongoing professional duties.

Qualifications

• Must maintain required security certifications.
• Must possess a valid driver’s license.
• Must write comprehensive security reports.
• Must complete Banner Health Basic Officer Academy.

Responsibilities

• Patrols facilities and grounds to ensure safety and security.
• Responds to emergencies and coordinates with relevant responders.
• Assists staff, patients and visitors and escorts when required.
• Locks/unlocks doors and manages access control per procedures.
• Monitors alarms, documents incidents, and completes incident reports.
• Maintains logs of security activities and prepares written reports.
• Interacts with law enforcement and emergency services as needed.
• Testifies in court or at hearings when required.
• Provides guidance to staff during security incidents.

Skills

Interpersonal skills

Customer service

Observation skills

Judgment under pressure

Job description

Primary City/State:

Casa Grande, Arizona

Department Name:

Security-AZ South-Corp

Work Shift:

Varied

Job Category:

Facilities, Environmental Services, and Culinary

A rewarding career that fits your life. Learn how Banner Health, a certified Great Place To Work® prioritizes team members and strives to be the best place to work in health care.

At Banner Security, we pride ourselves on our highly skilled and compassionate staff providing a therapeutic healing environment. As a Security Officer for Banner Casa Grande Medical Center, you will respond to emergency situations as well as help to provide safety and security for patients, visitors and staff. You will patrol service areas including the grounds and provide alarm monitoring and response.

Our Security Officers work 3 12-hour shifts 6 – 6 and Wednesday, day 4 is a half day.

DAY SHIFTS:

• Shift A: (Sun-Wed) Sun - Tues 6 am-6 pm, then ½ Wed 6 am- 12 noon
• Shift B: (Wed-Sat) ½ Wed - 12 noon-6pm, then Thur - Sat 6 am-6 pm

NIGHT SHIFTS:

• Shift C:(Sun-Wed) Sun - Tues 6pm-6am, then ½ Wed (6 pm- 12 midnight)
• Shift D: (Wed-Sat) ½ Wed 12 midnight - 6 am, then Thur - Sat 6pm-6am

Successful candidates will be physically fit and able successfully pass the Physical Skills Assessment, which includes completing 44 steps and 20 down ups in under 2 minutes.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position patrols the facilities and grounds; assists with the welfare and safety of personnel and patients; investigates critical incidents; assists employees, patients and visitors; interfaces with emergency response agencies; secures doors; monitors parking and traffic control. Performs assigned security duties promptly and accurately. Works varied assignments and shifts.

CORE FUNCTIONS

• 1. Exhibits excellent interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff.
• 2. Responds to all emergency codes for assistance and control. Patrols and inspects facility frequently to assist in maintaining a safer and more secure environment. Assists employees with security related matters, mediate disputes, conduct interviews, conduct searches, enforces parking regulations and traffic control. Serves as a security subject matter expert.
• 3. Assists medical staff in restraining and handling troubled/combative patients. Ensures security policies are being followed. Patrols unoccupied areas and sets the alarms when appropriate. Locks and unlocks facility doors at prescribed times. Conducts money pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department. Releases bodies from the morgue, ensuring that all paperwork is complete. Checks alarms to ensure they are in proper working order. Escorts patients, visitors and employees when required for security purposes. Participates in security lead training designed for staff.
• 4. Maintains current knowledge of applicable laws and regulations. Performs “citizen arrest” and demonstrate critical thinking skills during extremely stressful situations as needed.
• 5. Utilizes assigned non-lethal weapon according to policy and training.
• 6. Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors. Maintains an accurate log of all relevant security activities during each shift.
• 7. Testifies in criminal court, state hearings and review boards when required.
• 8. Assists in the maintenance and preservation of confidential health documents including scanning into electronic patient health information systems when necessary.
• 9. Reports directly to the Security leadership or OIC in their absence. This position interacts internally with staff, physicians, visitors, volunteers and patients. External customers are law enforcement agencies and emergency service agencies. The position is system wide and officers may be assigned to work at any facility as needed. This position will provide guidance and direction to staff, visitors and patients during a security emergency. This position will be required to proactively identify, deter and respond to security incidents.

MINIMUM QUALIFICATIONS

Must maintain required security certifications. Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.

Must possess the ability to make accurate observations and exercise good independent judgment in a variety of situations (including emergencies). Must demonstrate the ability to write comprehensive security reports. Must successfully complete all required security departmental training, including department specific annual training and mandatory training as assigned. Must successfully complete Banner Health Basic Officer Academy. Must present a professional appearance and demeanor at all times and must possess strong verbal communications skills. Must qualify and maintain proficiency with assigned non-lethal weapons. Must be able to demonstrate the ability to perform physical requirements of the position. Capabilities will be demonstrated through the successful completion of similarly related skills testing. This physical skills assessment will then be conducted on a bi-annual basis and employees must successfully meet the requirements to remain in role.

Employees must possess a Fingerprint Clearance Card within 60 days of hire and maintain the card for the duration of their employment. Employees working at Banner Behavioral Health Hospital must sign a Criminal History Affidavit upon hire.

PREFERRED QUALIFICATIONS

Prefer prior law enforcement, military, Corrections, healthcare or advance security experience.

Additional related education and/or experience preferred.

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