Security Officer

Boston Medical Center (BMC); Boston (MA); On-site; USD 25,000 - 26,000; Full time

Job summary

St. Elizabeth's Medical Center seeks a Security Officer to provide a safe environment for patients, employees, and visitors. The role covers patrolling, investigating incidents, and coordinating with law enforcement for safety directives.

It is a full-time position in the Security Department with a compensation range of $18.00-$19.00 per hour. A valid Driver's License, Basic Life Support/ MOAB training, and related certifications are required.

Qualifications

• High School Diploma or equivalent.
• Associate’s or Bachelor’s Degree in Criminal Justice or related field, preferred.

Responsibilities

• Patrols on foot and by vehicle to secure properties.
• Investigates and documents incidents and accidents.
• Monitors visitors and enforces rules.
• Conducts fire drills and documents events.
• Acts as liaison with law enforcement and fire departments.
• Inspects and maintains security systems as directed.
• Monitors parking areas and enforces parking rules.
• Assists with transport of deceased to Morgue and documents valuables.
• Responds to assistance requests from staff and restrains patients when needed.
• Notifies security leadership of maintenance/repair needs.
• Records and secures patient valuables and belongings.
• Ensures compliance with hospital ID program.
• Handles door locks and unlocks.
• Lead officer responsibilities when needed.

Skills

Verbal communication

Written communication

Decision making

Public interaction

Education

High school diploma

Criminal justice degree preferred

Tools

MS Office

Job description

Position: Security Officer

Department: Security

Schedule: Full Time

Position Function

The Security Officer shall seek to provide a safe and secure environment for patients, employees, and visitors of St. Elizabeth's Medical Center.

II. Authority:

Has the authority to conduct investigations of all accidents, crimes, and incidents occurring within the jurisdiction of the Security Department. This includes interviewing, collecting information, writing and filing reports, and consulting with law enforcement agencies when appropriate. Complete and enforce all life safety requirements including initiating fire safety drills and completing fire extinguisher checks.

The Security Officer has the authority to invoke other departments at the Medical Center to comply with safety directives issued by policy, the Director of Security.

The Security Officer has the authority to carry out any and all directives as issued by the Director of Security.

III. A. Responsibilities/Essential Functions:

• Patrols on foot and by vehicle all properties owned or protected by the Medical Center. Maintains a visible presence in the Hospital to assure staff and visitors of their safety.
• Investigates and documents all incidents and accidents that occur on Medical Center property; completed reports of shift activity in accordance with department policy and procedure.
• Monitors the conduct of visitors on Hospital premises; addresses unauthorized persons as necessary.
• Conducts fire drills as directed by the Director of Security and completes all documentation of events.
• Acts as liaison between the Medical Center, law enforcement personnel, fire department personnel, and other outside agencies as required.
• Inspects, troubleshoots, and provides preventive maintenance to all security systems as directed by the Director of Security.
• Monitors and patrols Hospital parking areas. Issues Warning Tickets, Violations notices and Notice of tow stickers to unauthorized vehicles in accordance with St. Elizabeth's Medical Center Parking Rules and Regulations.
• Assists with the transport of the deceased into the Morgue area; responsible for documenting patient information upon entry and release from the Morgue and documents valuables prior to release to Funeral Director, EMS Office or designated transporting agency.
• Responds to any assistance requests from Hospital staff. To include, but not limited to restraining patients and provides standby procedures at the direction of the Nursing Staff.
• Notifies the Director of Security of any completed Maintenance Requisitions for repairs noted during patrol.
• Shall record and secure all patient valuables, patient belongings, and lost and found items that are turned in to Security during the assigned shift ensuring an accurate inventory. Releasing of patient valuables and belongings will be documented.
• Security Officer shall ensure all parties are in compliance with the Medical Center identification program.
• Conducts door locks and unlocks as appropriate.
• When acting as a Lead Officer in the absence of a Security Shift Supervisor, the acting Lead Security officer will oversee the daily activities of the Security Department and notify the Director of Security of all activities accordingly.

IV. Reporting Requirements:

• Submits Daily Reports the Director of Security for each shift worked.
• Completes a "Pass-On" to Security Shift Supervisor and/or Director of Security on any incidents, accidents, losses, or fire alarms that occur during the tour of duty.

V. Accountability:

• Shall be accountable for maintaining confidentiality in all security-related matters.
• Shall be accountable for abiding by all relevant Hospital policies and procedures.

VI. Qualifications:

JOB REQUIREMENTS

Minimum Education:

• High School Diploma or equivalent.
• Associate’s or Bachelor’s Degree in Criminal Justice or related field, preferred.

Minimum Experience:

• 1 - 2 years experience in security, healthcare and/or related field.

Minimum Skills/abilities:

• Strong verbal and written communication skills.
• Computer or work processing knowledge.
• Ability to make quick, accurate decisions under pressure.
• Required to deal with the public in stressful and sensitive situations.

Certification/Licensure:

• Valid Driver's License required.

Training:

• Must be able to obtain and maintain all required training to include, but not limited to the following…
• Basic Life Support certification M.O.A.B. (Management of Aggressive Behavior)
• All assigned assignments/trainings Any and all job related training set forth by the Director of Security

Special Qualifications:

• Must pass criminal background investigation.

Compensation Range:

• $18.00-$19.00

Compensation Range:

• $0.00- $0.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans