Security Officer

Intermountain Health; Billings (MT); On-site; USD 58,598,000 - 77,480,000; Full time

Job summary

Intermountain Health is seeking a Security Officer to monitor premises, operate security systems, and enforce policies in a healthcare setting. You will help maintain a safe environment for patients, visitors, and staff while responding to emergencies and participating in drills.

The role emphasizes de-escalation, risk assessment, and collaboration with HR and law enforcement, with a strong focus on HIPAA compliance and facility safety.

Qualifications

• Must possess a valid driver's license (if required for the role).
• BLS certification within 90 days of hire or willingness to obtain.
• Must be at least 21 years old.
• Montana Security Guard Licensure within 120 days of hire if located in Montana.

Responsibilities

• Operate and monitor security systems including cameras, access control, and alarms.
• De-escalate conflicts using verbal and non-verbal techniques.
• Intervene to protect safety during violent patient incidents and use restraints when necessary.
• Ensure HIPAA compliance when reporting crimes or incidents.
• Respond to bomb threats and suspicious packages per protocols.
• Participate in drills such as infant abduction and active shooter scenarios.
• Conduct searches of patients and belongings in compliance with law.
• Perform safety inspections of walking surfaces and extinguishers.
• Enforce parking rules to maintain safety and accessibility.
• Collaborate with HR and law enforcement on investigations.

Skills

Law Enforcement

Parking

Public Safety

Lockout Tagout

Fire Drills

Key Control

Exterior Design

Patient Transportation

Communication

Situational Awareness

Decision Making

Education

Current Driver's License (if applicable for the role)

Current Basic Life Certification (BLS) for healthcare providers

At least 21 years of age

Montana Security Guard Licensure within 120 days of hire

Job description

Job Description

The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. This position is responsible to monitor visitor or patient activity, monitor the premises in and around the facility , enforce policy, provide assistance and direction, respond to emergencies, and to provide protection for employees, visitors, and Intermountain property.

Essential Functions

• Operates and monitors security technology systems, including surveillance cameras, access control systems, and alarm systems. Ensures proper functioning and maintenance of security equipment.


• De-escalation: Security officers use verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force.


• Dealing with Violent Patients: They intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary.


• Regulatory Compliance: Ensuring compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement.


• Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility.


• Participation in Drills: Engaging in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations.


• Conducting Searches: Performing respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements.


• Safety Inspections: Conducting inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks.


• Parking Enforcement: Enforcing parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience.


• Investigations: Collaborating with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety.

Skills

• Law Enforcement


• Parking


• Public Safety


• Lockout Tagout


• Fire Drills


• Key Control


• Exterior Design


• Patient Transportation


• Communication


• Situational Awareness


• Decision Making

Minimum Qualifications

• Current Driver's License (if applicable for the role).


• Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire.


• At least 21 years of age.


• If located in the State of Montana Security Guard Licensure is required within 120 days of hire.

Preferred Qualifications

• One-year previous law enforcement, corrections, public safety, military police or security experience.

Physical Requirements

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.


• Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.


• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.


• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.


• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Intermountain Health St Vincent Regional Hospital

Work City

Billings

Work State

Montana

Scheduled Weekly Hours

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$20.45 - $27.04

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.