Security Manager

Montage International; Newport Beach (CA); On-site; USD 77,000 - 94,000; Full time

Job summary

Montage International in Newport Beach, CA seeks an experienced Security Manager to oversee daily Safety & Security operations across the resort. You will lead officers, manage investigations, and ensure compliance with relevant laws and internal policies.

This role requires hospitality security experience, strong leadership, and the ability to train staff, coordinate with risk management, and maintain a drug-free workplace. Competitive salary and benefits.

Qualifications

• High school or equivalent education required.
• Bachelor degree preferred.
• Safety and security management or Supervisor experience required.
• Supervisor experience in the hospitality industry required.
• Knowledge of basic law enforcement and Innkeepers law required.
• CPR/First Aid certified.
• AED certified.
• Requires good communication skills, both verbal and written.
• Must possess advanced computer skills.
• Knowledge of Resort safety and security operations.
• Knowledge of other Department operations to assist in times of need.
• Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and Innkeeper laws.
• Must know workers comp law and process.

Responsibilities

• Manage the timely resolution and handling of associate complaints, incidents, resort policies and procedures, safety hazards, and overall compliance as it relates to resort Safety & Security.
• Direct and delegate various safety/security officer work assignments.
• Ensure incident reports are completed and investigations are promptly resolved.
• Regularly evaluate the quality of security officers daily work and efficiency, including; incident reports, daily activity logs, key records, and various investigations.
• Conduct on-going training of new and existing security officers and associates throughout the resort.
• Manage various general liability claims assigned by Director of Security.
• Coordinate accident investigations internally and with insurance investigators.
• Collaborate with Security Director and Risk Management Analyst to ensure day to day and yearly departmental safety/compliance goals are achieved.
• Co-chair the Safety Committee and maintain training records.
• Oversee and draft injury, missing property, damage claim, and criminal activity reports.
• Responsible for managing and evaluating day to day security officer job performance and required disciplinary action.
• Ensure all office equipment needs/supplies are purchased and maintained accordingly.

Skills

Safety management

Security operations

Leadership

Investigation

Emergency response

Communication skills

Legal knowledge

CPR/First Aid

Education

High school diploma

Bachelor degree

Job description

Company Overview

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Security Manager Summary

The Security Manager will oversee the daily operations of the Safety and Security Department and to ensure the day to day completion of the Department’s annual goals and objectives.

Essential Functions

ESSENTIAL FUNCTIONS Manage the timely resolution and handling of associate complaints, incidents, resort policies and procedures, safety hazards, and overall compliance as it relates to resort Safety & Security. Direct and delegate various safety/security officer work assignments. Ensure incident reports are completed and investigations are promptly resolved. Regularly evaluate the quality of security officers daily work and efficiency, including; incident reports, daily activity logs, key records, and various investigations. Conduct on-going training of new and existing security officers and associates throughout the resort. Manage various general liability claims assigned by Director of Security. Follow up on, communicate, and resolve all Guest and associate issues in a timely manner. Co-Manage the Injury & Illness Prevention - Safety Program. Discuss with associates the workers comp and injury prevention process and procedures. Coordinate accident investigations internally and with insurance investigators. Collaborate with Security Director and Risk Management Analyst to ensure day to day and yearly departmental safety/compliance goals are achieved. Co-chair the Safety Committee. This includes having a full understanding of meeting minutes, monthly safety training, and job safety analysis training records and injury follow ups are complete throughout the resort. Oversee and draft injury, missing property, damage claim, and criminal activity reports. Responsible for managing and evaluating day to day security officer job performance and required disciplinary action. Ensure all office equipment needs/supplies are purchased and maintained accordingly.

Qualifications

• High school or equivalent education required.
• Bachelor degree preferred.
• Safety and security management or Supervisor experience required.
• Supervisor experience in the hospitality industry required.
• Knowledge of basic law enforcement and Innkeepers law required.
• CPR/First Aid certified.
• AED certified.
• Requires good communication skills, both verbal and written.
• Must possess advanced computer skills.
• Ability to solve problems and make rational decisions.
• Knowledge of Resort safety and security operations.
• Knowledge of other Department operations to assist in times of need.
• Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and Innkeeper laws.
• Must know workers comp law and process.

Physical Requirements

• Must be able to move quickly to reach different outlets and other departments of the Resort on a timely basis.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Additional Job Description

The pay scale for Security Manager is $85k annually. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.