Security Manager

Chateau-Elan-Winery-; Braselton (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Discount hotel stays

Discount spa services

Discount golf

Discount food and beverage

Discount retail

YouDecide discount program

Job summary

Chateau Élan Winery & Resort in north Georgia seeks a security leader to oversee hotel security and safety programs across the property. You will monitor and enforce SOPs, conduct tours, and respond to emergencies ensuring guest and staff wellbeing.

Responsibilities include training managers on emergency procedures, coordinating with department heads, maintaining key controls, and supervising incident reporting.

Qualifications

• Must have safety and security related courses.
• Experience in Risk Management in hospitality, military, law enforcement, or healthcare.
• Strong leadership and budgeting understanding recommended.
• Excellent written and verbal communication skills.
• Ability to train managers and staff on emergency procedures.
• Basic PC skills and MS Office proficiency.

Responsibilities

• Conduct daily hotel rounds and safety inspections.
• Understand and implement emergency procedures (Fire, Medical, Weather, Bomb Threat).
• Operate CCTV, radio, key card system and fire panel.
• Train managers and associates on emergency procedures.
• Coordinate with department heads to ensure hotel security.
• May participate in hotel investigations and maintain key control procedures.
• Lead incident reporting and timely documentation.

Skills

Leadership

Planning & delegation

Communication skills

Staff development

Education

First Aid training

Tools

CCTV

Security systems

Microsoft Office

Job description

About UsWithin the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests’ expectations. We look for people with personality, energy, enthusiasm and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.CompensationTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? NoOverviewDirect, monitor and assist in all hotel security and safety related programs. Perform protective, preventative, safety, and security related enforcement functions touring hotel complex to ensure the safety and wellbeing of all hotel guests, associates and vendors. Implements and monitors all related SOP’s, Mission Vision, and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats.Essential Duties and ResponsibilitiesUnderstands and implements Security related SOP’s, property rounds and inspections.Completes daily documented tours of entire hotel complex, promotes safe work practices.A complete understanding of all Emergency related procedures (Fire, Medical, Weather, Bomb Threat, etc).A complete understanding of all security related systems – CCTV, Radio, Key Card System, Fire Panel, etc.A complete understanding of all incident reporting forms ensuring they are completed correctly based on factual investigations.Ability to train managers and associates on all Emergency procedures.Works closely with all hotel department heads and MOD’s to ensure hotel security.May participate in hotel investigations.Assists Chief Engineer in maintaining key control procedures.Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.Takes immediate actions on security related issues.Keeps abreast of local criminal activity that may impact hotel.Able to properly handle guests who may be under the influence of alcohol, drugs or are otherwise incapacitated.Has a basic understanding of accounting procedures, may be required to develop and maintain the security department operating budget.Projects confident, enthusiastic, and helpful attitude.Has a basic understanding of PC operation and a working knowledge of Microsoft Office Software programs and internet use.Ability to remain calm in stressful situations, seen as a strong leader throughout the hotel.Comply with attendance rules and be available to work on a regular basis.Perform any other job-related duties as assigned.Qualifications and SkillsSafety and security related courses are preferred.Previous Law Enforcement, Military, Healthcare, or Hospitality related Risk Management experience.Must have basic First Aid training.Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.Leadership skills to motivate and develop staff and to ensure accomplishment of goals.Able to set priorities, plan, organize, and delegate.Written communication skills to be concise, well organized, complete, and clear.Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.