Security I Gate Officer - 2nd Shift

Holiday Inn Club Vacations Incorporated; Kissimmee (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Matching 401K

Paid Time Off

Travel Benefits

Tuition Reimbursement

Job summary

Orange Lake Resort in Kissimmee, FL, is looking for a Security Gate Officer to ensure the safety and security of guests and employees while performing access control duties. This highly interactive role requires a friendly and self-motivated individual who can multitask effectively, from greeting vehicles to handling phone inquiries.

The position offers company benefits including a matching 401K, paid time off, travel benefits, and tuition reimbursement.

Qualifications

• Two years of hotel or retail experience with high customer contact preferred.

Responsibilities

• Greet guests warmly and offer advice and guidance.
• Identify suspicious persons attempting to access the property.
• Greet employees and confirm active Employee ID Card.
• Coordinate directions for emergency vehicles.

Skills

Customer service

Multi-tasking

Approachable demeanor

Education

Two years of hotel or retail experience

Job description

Orange Lake Resort
Kissimmee, FL 34747, USA

Description

This position will be responsible for performing gate operation / access control duties to ensure the safety and security of guests and employees, protect Orange Lake’s assets, and to maximize the amount of safety and security provided for guests and employees, while maintaining access control to Resort property. This high guest contact position requires an approachable, friendly, highly enthusiastic, self-motivated and polished demeanor with a guest focused mindset. Must be able to multi-task to handle answering phones, greeting vehicles as well as walk-up traffic.

COMPANY BENEFITS

• Matching 401K
• Paid Time Off
• Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses

ESSENTIAL DUTIES AND TASKS

• Greet guests warmly, offer advice and guidance regarding the resort. Security Gate Officers will ensure all guests (be they owners, overnight, recreational or business related) receive directions on how to reach their intended destinations. Work closely with the front office team to conform reservations
• Identify and engage any suspicious person(s) who may attempt to access the property under false pretenses and verify their purpose for being on the property.
• Greet employees arriving for work by confirming they possess their active OLCC Employee ID Card.
• Greet incoming Warehouse deliveries, confirm they are vendors and provide appropriate directions to the drivers.
• Coordinate with Security Officers during emergency situations to ensure arriving emergency vehicles receive directions on how to reach their intended destinations in a timely manner.

EDUCATION and/or EXPERIENCE

• Two years of hotel or retail experience with high customer contact preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.