Security Guard (Overnight) - ADESA Tulsa

ADESA; Oklahoma; On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Competitive Pay

Quality Benefits

Holiday and Paid Time Off

Matching 401(k)

Career Path Opportunities

Job summary

ADESA in Oklahoma is seeking a Security Guard to patrol the facility, secure gates and protect staff and vehicles on a 3rd shift (Fri-Mon, 11pm-6am, 32hrs) with starting pay of $15/hour.

Responsibilities include verifying access, inputting vehicle data on handheld devices, de-escalating conflicts, and maintaining professional appearance while delivering courteous service to customers and vendors.

Qualifications

• 1-2 years of customer service experience
• Strong attention to detail and communication skills
• Ability to work in all weather conditions
• Must be 18+ with a valid driver’s license
• Able to stand for extended periods

Responsibilities

• Secure gates and patrol the premises; respond to emergencies
• Verify authorized individuals enter the property; provide directions
• Check gate passes and departing vehicles for authorization
• Greet customers at the gate and resolve complaints
• De-escalate difficult situations and collaborate with partners
• Input vehicle information using handheld devices; verify VIN with shipper's Bill of Lading
• Maintain equipment and report maintenance needs
• Maintain professional appearance and teamwork
• Ensure good flow of communication with auction team members

Skills

Customer service

Attention to detail

Communication skills

Conflict resolution

Data entry

Multi-tasking

Education

High School diploma

GED

Job description

Job Description

Available Schedule (*subject to change based on business needs, open availability highly preferred*): 3rd shift, Friday-Monday 11pm-6am 32hrs

Starting Pay: $15/hour

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• As a Security Guard, you will be an integral part of the Security Team executing processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of ADESA to our customers, vendors and associates. You will play an active role in ensuring our Inventory Control procedures are followed. You will be adept at utilizing ADESA technology. You will support vehicle location research when necessary. This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends.

Responsibilities

• Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency.
• Verify only authorized individuals enter the property. Provide facility directions to customers, vendors and transporters.
• Check gate passes to ensure vehicles are authorized to exit property.
• Check departing vehicles to guard against theft of company property.
• Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner.
• When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront.
• Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information.
• Verify the VIN number being entered matches the VIN number on the shipper's Bill of Lading.
• Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured.
• Account for and identify all keys, codes or other safety and security information
• Maintain a current list of emergency and management telephone numbers
• Maintain good operating condition of all equipment and facilities, including handheld devices and printers. Notify management of all breakdowns and maintenance needs.
• Maintain a professional appearance and orderly work environment
• Practice and promote teamwork continuously. Set a good personal example of attitude and performance
• Maintain a good flow of communication with all auction team members and leaders

Skills and Attributes

• 1 - 2 years of experience within a customer service environment
• Strong attention to detail and communication skills
• Ability to relate well with others and establish strong working relationships
• Ability to handle conflict situations in a positive way
• Ability to accurately enter data on a handheld device or computer
• Strong customer service skills
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment

Qualifications

• High School diploma or GED preferred
• Ability to work in all weather conditions
• Requires computer data entry skills
• Must adhere to regular and predictable attendance
• Must be 18 years of age and have a valid driver's license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Requires standing for extended periods

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you.