Staff Position Description
Position Title: Security Guard Position Code: Guard-8200
Department: Security Safety Sensitive: Yes
Reports to: Director of Security/Lead Exempt Status: No
Position Purpose
All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.
Key Responsibilities
- Maintain a safe and secure environment for patients, visitors, staff, and hospital property.
- Perform routine interior and exterior patrols to identify security, safety, or environmental risks.
- Monitor and control access to facilities in accordance with hospital policies and visitor guidelines.
- Respond promptly to security incidents, disturbances, and safety concerns using approved de‑escalation techniques.
- Provide a visible security presence to deter unsafe behavior and promote a calm, respectful environment.
- Assist with emergency response activities, including fire alarms, medical emergencies, and hospital safety codes.
- Support patient safety initiatives, including elopement prevention and protection of vulnerable populations.
- Enforce hospital policies and rules consistently and professionally.
- Communicate effectively with hospital staff, leadership, and emergency responders during routine and emergency situations.
- Prepare accurate and timely incident reports, logs, and required security documentation.
- Operate hospital security systems and communication equipment in accordance with training and procedures.
- May require travel to Hualapai Mountain Campus, SHMP Building, Mountain Shadow Building, or other KHI properties:
- Responds to alarms.
- Courier duties.
- Other driving duties as assigned.
- Performs other duties as assigned to support overall effectiveness of department and organization.
- Sr. Security Guard:
- Meets all Security Guard requirements as listed on job description.
- Previous work experience includes at least 2 years’ experience in any of the following:
- law enforcement
- active military duty
- corrections
Qualifications
Education: High school diploma or equivalent.
Obtain and maintain an AZ Department of Public Safety (DPS) Unarmed Guard License within 90 days of hire.
- Possession of a current and valid U.S. motor vehicle license. Be 21 years of age or older. Must remain eligible to drive per KHI driving policy.
- De-escalation training completion within 90 days of hire.
- BLS within 90 days of hire (American Heart Association or American Red Cross only).
Knowledge and Skills
- Knowledge of basic security, safety, and emergency response procedures.
- Effective communication skills to interact professionally with patients, visitors, and staff.
- Ability to demonstrate sound judgment, situational awareness, and organizational skills.
- Basic computer skills for incident reporting and routine communications.
- Ability to operate security and surveillance systems.
- Ability to work assigned shifts, including nights, weekends, and holidays, and overtime as required.
- Ability to remain calm and safely de‑escalate confrontational or high‑stress situations.
Preferences
Experience
- Prior private security or public law enforcement experience.
- Hospital security experience.
Certification/Licensure
- Arizona security officer card.
- International Association of Healthcare Security Certification and/or Safety as a Certified Healthcare Security Officer.
- FEMA IS 100, 200, 700, and 800.
Special Position Requirements
Exposure Categories
- Category II: Expected duties have possible, but not routine, potential for exposure to blood, body fluids or tissues.
- Exposure to chemical, biological, and radioactive substances: Asbestos, Formaldehyde, Ethylene oxide, Mercury.
- Possible routine exposure to hostile individuals: workplace violence.
Work Requirements
- Must be able to stand and walk for 60% to 70% of the time; must be able to sit 30% to 40% of the time; must be able to run.
- Must be able to distinguish phone rings and callers’ voices against regular background noise and conversation.
- Occasionally bends, stoops, kneels, climbs, and descends ramps, stairs, ladders and reaches in the daily functions of duties.
- Must be able to lift 40 to 50 pounds.
Date Staff Position Description Created / Revised
11/05/2018; 02/28/2019; 1/26/2021; 06/08/2022; 7/8/2026