Security Guard

Brookdale; Tacoma (WA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Paid Time Off

Paid holidays

Job summary

Brookdale in Tacoma, WA is seeking a front desk/security associate to greet visitors, monitor the building and parking lot, and log residents and visitors as they come and go. You will respond to emergencies and support safety protocols across shifts.

The role requires basic security duties, strong communication, and the ability to handle after-hours inquiries and minor maintenance tasks as needed. Brookdale offers health benefits and employee programs.

Qualifications

• High school diploma or GED required.
• Fire Safety and CPR/First Aid training required.
• Valid driver’s license if travel between locations or transporting residents.

Responsibilities

• Greets visitors and monitors the building and parking area.
• Responds to emergencies and contacts appropriate parties per protocol.
• Logs residents and visitors in and out and escorts them as needed.

Skills

Guest services

Emergency response

Communication skills

Education

High school diploma or GED

Fire Safety & CPR/First Aid training

Job description

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Make lives better, including your own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base Pay

Base pay in range will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans and Military

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Application Window

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

• Greets visitors, monitors the inside and outside of the building, and responds to emergencies.
• Greets and monitors visitors and residents coming and going from the building. Logs all residents and visitors in and out.
• Monitors the inside and outside of the building and the parking lot; reports any abnormal findings to the Executive Director or to the proper authorities as the situation dictates.
• Locks doors at designated time, according to community protocol. Checks the security of all doors regularly throughout the night.
• Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems.
• Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
• Answers the phone promptly. Responds to questions, directs calls, or takes messages as appropriate.
• Escorts residents and visitors to the parking lot during evening hours, as requested.
• May be required to handle leasing inquiries after hours and on weekends, making sure that accurate and timely information is provided to the Director of Sales & Marketing.
• Drives the bus or community vehicle as needed or as scheduled.
• Handles minor maintenance emergencies (i.e. plugged toilets, reset breakers, replace light bulbs, etc.) as needed.
• Ensures the lobby and administrative offices are vacuumed, and kept clean and neat. Notifies housekeeping if cleaning is needed.
• Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.

Qualifications

• Education and Experience: High school diploma or General Education Diploma (GED) required; and one to three months related experience and/or training; or equivalent combination of education and experience.
• Certifications, Licenses, and Other Special Requirements: Fire Safety and Basic CPR/First Aid training. For positions that require travel between locations or the transportation of residents, associate must have a valid driver’s license.
• Management/Decision Making: Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
• Knowledge and Skills: Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions.

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Occasional weekend, evening or night work if needed to ensure shift coverage.
• Use hands and fingers to handle or feel
• On-Call on an as needed basis
• Reach with hands and arms
• Possible exposure to communicable diseases and infections
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Exposure to latex
• Ability to lift: Up to 50 pounds
• Possible exposure to blood-borne pathogens
• Requires Travel: Occasionally
• Vision

Equal Opportunity Statement

Brookdale is an equal opportunity employer and a drug-free workplace.

About Us

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.