Security Guard

Serve the People, Inc.; Santa Ana, Northern (CA, KY); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Serve the People, Inc. is seeking a vigilant Security Guard Officer to protect people, property, and premises. You will monitor sites in person and via security systems, identify threats, and respond calmly and decisively under pressure.

This role requires strong observation, clear communication, and reliable reporting to leadership. You will control access, coordinate with law enforcement as needed, and maintain a safe environment in diverse settings.

Qualifications

• High school diploma or GED required.
• Patrolling experience (2+ years) required.
• Security guard license and security training required.
• Valid driver’s license required.
• Knowledge of security operations and procedures.
• Ability to operate security systems and emergency equipment.
• Strong interpersonal, integrity and professionalism.
• Excellent verbal and written communication skills.
• Ability to react under stress and solve problems.
• Proficient in written reports and surveillance.
• Attention to detail and ability to follow complex instructions.
• Excellent judgment and communication.
• Ability to work alone or in a team.

Responsibilities

• Evict trespassers and violators without physical contact, and notify police when needed.
• Monitor surveillance cameras for disruptions or unlawful activity.
• Provide detailed daily reports to leadership.
• Patrol company premises regularly to maintain safety.
• Control entrance/exit of employees, visitors, and vehicles per protocols.
• Call police or fire department in emergencies.
• Escort or drive individuals to specified locations as required.
• Maintain overall security of premises and safety management.
• Adhere to HIPAA regulations to protect privacy in communications.
• Perform other duties as assigned by leadership.

Skills

Situational awareness

Communication skills

Calm under pressure

Observation

Reporting

Teamwork

Problem solving

Education

High school diploma or GED

Tools

Security systems

Emergency equipment

Job description

Description

The Security Guard Officer is responsible for ensuring the safety and protection of people, property, and premises through vigilant monitoring and proactive response, both in-person and via security systems such as surveillance cameras. This role plays a crucial part in maintaining a secure environment by identifying and responding to potential threats, which may range from minor disturbances to serious incidents such as theft, harassment, or unauthorized access. Given the wide variety of settings and situations that require security, Security Officers must possess a versatile skill set tailored to the specific needs of the site they are assigned to. The ideal candidate will have strong situational awareness, effective communication skills, and the ability to remain calm and take appropriate action under pressure.

• Evicting trespassers and violators using no physical contact and by calling the police department to notify them of potential issues.
• Monitoring surveillance cameras to watch out for any disruptions or unlawful activities.
• Providing detailed reports on daily activities and any incidents that may have occurred to key leadership team members.
• Patrolling and monitoring activities on the company’s premises regularly to discourage criminals and ensure the environment is safe and secure.
• Controlling the entrance and departure of employees, visitors and vehicles according to protocols.
• Call police or fire department in cases of emergency, such as fire or presence of unauthorized trespassers.
• Escort or drive a motor vehicle to transport individuals to specified location or to provide personal escort.
• Maintain security of premises and have good safety management skills.
• Adhere to HIPAA regulations and other relevant laws to protect patient privacy and confidentiality in all communications.
• Perform other duties as assigned by the executive leadership and administration.

Requirements

Education, Certification, and Experience Requirements

• High school diploma or GED certificate
• Patrolling minimum of 2 years’ experience
• Security guard license & security training
• Valid Driver’s License
• Knowledge of security operations and procedures
• Ability to operate security systems and emergency equipment
• Exceptional interpersonal skills, integrity and professionalism
• Advanced verbal and written communication skills
• Ability to solve problems as they arise and to react appropriately in stressful situations
• Proficient in written reports with outstanding reporting and surveillance skills
• Ability to follow complex instructions with good attention to detail
• Excellent judgment & communication
• Ability to work alone or as part of a team

Language Requirements

• Spanish speaking, preferred.