Security Guard

signal-careers; Norfolk (VA); On-site; USD 41,397,000 - 56,027,000; Full time

Benefits offered by this job

Paid training

Flexible Schedule

Career advancement opportunities

Veteran and First Responder Friendly

Job summary

Signal of Hampton Roads in Norfolk, VA is seeking a Signal Patrol Officer to monitor high-value areas, follow post orders, and generate detailed shift reports. This role requires a DCJS unarmed license, CPR/AED certification, fluency in English, and reliable transportation.

Both full-time and part-time weekend shifts are available with morning, evening, and overnight options. The position offers paid training, a flexible schedule, opportunities for career advancement, and is

Qualifications

• DCJS unarmed license required.
• CPR and AED certifications required.
• Must read, speak and write in English.
• Must be punctual, dependable and flexible with schedule.
• Able to operate a smartphone and complete patrols as directed.
• Willingness to a mobile driving position and predetermined patrol routes.

Responsibilities

• Will conduct and deliver dedicated security services as per post orders.
• Write detailed shift reports using company software.
• Arrive on time, clock in/out, and follow dress code and instructions.
• Interact with clients and on-site staff to maintain peace of mind.
• Report issues promptly to the supervisor and client.
• Manage equipment and keys, ensuring proper care of assets.
• Deescalate incidents professionally and maintain service quality.
• Communicate client needs and post-order changes to ensure efficiency.

Skills

DCJS unarmed license

CPR Certification

AED Certification

English proficiency

Punctuality

Flexible schedule

Smartphone use

Mobile driving position

Education

High school diploma or GED

Job description

DCJS unarmed license Required!

Company: Signal of Hampton Roads
Schedule: Full time and/or Part time (WEEKEND AVAILABILITY REQUIRED)
Shift/s:Morning shift and Evening shift (Between 06:00am - 07:00pm) Overnights (Between 07:00pm - 06:00am)
(Shift hours are subject to change. Detailed shifts start and end time will be discussed during the in-person interview)
Pay Rate: $17.00 per hour

Post Location/s:Norfolk, VA 23523 / Norfolk, VA 23505 / Norfolk, VA 23504 / Norfolk, VA 23502

Requirements:

• DCJS unarmed license required
• Cardiopulmonary Resuscitation (CPR) Certification
• Automated External Defibrillator (AED) Certification
• Must provide 3 favorable references [Must include name, address, and phone number.]
• Able to read, speak, and write in English
• Always alert and ready
• Punctual and dependable
• Takes pride in their uniform and what it stands for
• Flexible with their schedule
• Ability to observe and dictate events seen and heard during routine patrols
• Can operate a smart phone efficiently
• Must be interested in a mobile driving position and be able to complete a predetermined patrol route

Benefits:

• Paid training
• Flexible Schedule
• Career advancement opportunities
• Veteran and First Responder Friendly

Additional Position Summary:

A Signal Patrol Officer role encompasses all dedicated requirements but varies from the below in duty specifically in a faster pace, time management and performing randomized but planned patrols of multiple sites throughout the shift. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Essential Job Functions:

• Standing or walking for extended periods;
• Responding quickly to threats or emergencies;
• Completing incident reports;
• Maintaining situational awareness;
• Operating security technology; and
• In the case of a Patrol Officer or Dedicated vehicle post: driving a patrol vehicle on a scheduled patrol cycle for specific durations with limited idle times.

Position Summary:

A Signal Dedicated Guard will conduct static security services for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety.All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Soft Skills:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines. Can you accurately execute security checks based on the needs of the post requirements?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you perform your duties to meet expectations and company benchmarks?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities:

• Will conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
• Consistently communicates with the Advanced Dedicated Guard or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
• Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.

Requirements:

• 18 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer.Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.