Security Gate House Attendant

FirstService Residential; Key Biscayne (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Travel for training

Job summary

FirstService Residential in Key Biscayne, FL seeks a Security professional to greet residents and guests, monitor access, maintain safety, and manage daily logs.

You will operate electronic security control systems, respond to emergencies, participate in staff meetings, and support property operations. This full-time, non-exempt role offers comprehensive benefits, a 401(k) with company match, holidays, and occasional travel for training.

Qualifications

• High school diploma or equivalency required.
• College courses in business or hospitality preferred.
• Must possess strong customer service background.
• Two to three years of business experience in a similar position preferred.
• Command of information system hardware/software is required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.

Skills

Customer service

Communication

Multilingual

Education

High school diploma or equivalency

Tools

Information systems

Job description

Job Overview

Security ensures the highest possible level of service is being offered to residents, guests, and service providers. Security is responsible for meeting, greeting, and registering guests and residents, as well as maintaining the safety of the property. Security accurately maintains daily logs, records, and forms. They must be able to understand and react to emergency situations and operate electronic security control systems. Security reports to the Security Supervisor.

Description

Job Overview

Security ensures the highest possible level of service is being offered to residents, guests, and service providers. Security is responsible for meeting, greeting, and registering guests and residents, as well as maintaining the safety of the property. Security accurately maintains daily logs, records, and forms. They must be able to understand and react to emergency situations and operate electronic security control systems. Security reports to the Security Supervisor.

Your Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Needs to read and understand The Continental Employee Handbook/Security Standard Operating Procedures.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on-site Community Association Manager.

Skills & Qualifications

• High school diploma or equivalency required.
• College level courses in business or hospitality preferred.
• Must possess strong customer service background.
• Two (2) to three (3) years of business experience in a similar position preferred.
• Command of information system hardware/software is required. Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Physical Requirements

• Ability to lift 30 - 50 lbs.
• Work in an upright, standing, or sitting position for long periods of time.
• Handle, grasp, and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to navigate the building/property quickly and easily as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on building requirements.
• Ability to respond to emergencies and callouts in a timely manner.

Schedule: Saturday-Tuesday 3:00pm - 11:00pm, Wednesday 7:00am - 3:00pm

What We Offer

As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$20.00 Hourly

Disclaimer

The above information in this description has been designed to indicate thSe general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a "reasonable accommodation", as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.