Security Gate Clerk

RJW Logistics; Woodridge (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) & 401(k) Matching

Employee Discount

Flexible Spending Account

Health Savings Account

Paid Time Off & Sick Days

Short & Long-Term Disability Insurance

Job summary

RJW Logistics Group is seeking a Gate Clerk to manage entry/exit of vehicles, personnel and shipments across multiple trailer yard sites. You will verify driver appointments, maintain records, and coordinate with security and operations to ensure smooth, secure operations.

The role requires 1–2 years of admin experience, strong English communication, and proficiency with Sysnapse, McLeod, and MS Office. Shift is Mon-Fri 1:30pm–10:00pm, pay is $22/hour, with comprehensive benefits.

Qualifications

• High school diploma or GED; administrative experience preferred.
• 1–2 years of administrative experience; familiarity with logistics systems helpful.
• Proficiency with Sysnapse, McLeod software and Microsoft Office.

Responsibilities

• Maintain accurate records of trailer arrival and departure times.
• Verify driver appointments and confirmation numbers.
• Coordinate with security, operations, logistics and management.
• Communicate with cross-functional teams to ensure secure warehouse operations.
• Provide excellent customer service with professionalism.
• Monitor and report incidents or suspicious activity.

Skills

Attention to detail

English communication

Flexibility

Education

High School Diploma or GED

Tools

Sysnapse

McLeod software

Microsoft Office

Job description

We offer a competitive benefits package that includes health, dental, and vision insurance, life and disability, paid holidays, time off, retirement savings plan participation, and additional employee programs.

Job Description

Shift: Monday-Friday -Hours: 1:30pm-10:00pm

Compensation:$22.00/hr

Exciting NEW Pay Incentives at RJW!

• Attendance Incentive - Up to $2400 bonus for good attendance. (Refer to Policy for Rules and Details)
• Referral Bonus - Up to $500 per referral (Refer to Policy for Rules and Details)
• Hiring Bonus - Up to $1000 (Refer to Policy for Rules and Details)
• Step increase program- Pay will increase by $.50 after 90 days and again after 180 days (Material Handlers Only)
• Certified/qualified Forklift/Walkie Rider/Cherry Picker drivers will receive an additional $0.50 p.hr
• Certified/qualified Reach Truck drivers will receive an additional $1.00 p.hr

RJW Logistics Group is HIRING!
OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST.

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here’s what you can look forward to:

• Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

Job Purpose: Manage entry and exit of vehicles, personnel and shipments across multiple trailer yard sites. Coordinating with operations and transportation teams to resolve issues, verifying driver appointments, and ensure efficient operations with excellent customer service.

Essential Duties and Responsibilities:

• Maintain accurate records of all trailer arrival and departure times.
• Verify driver appointments, and confirmation numbers.
• Coordinate and maintain communication with security personnel, operation, logistics teams, and management.
• Collaborate with cross-functional teams to ensure seamless, secure warehouse operations, fostering a culture of effective communication and coordination.
• Provide excellent customer service while maintaining a high-level professionalism.
• Monitor and report incidents or suspicious activity to management.
• Demonstrate strong attention to detail and situational awareness.
• Adapt to changing circumstances and priorities, such as unexpected changes in traffic patterns, equipment failures or unexpected situations which may require conflict resolution and de-escalation.
• Clearly understand goals, policies, and procedures of RJW.

Additional Responsibilities:

• Possess the ability to handle multiple tasks at once.
• Maintain confidentiality of company information.
• Report, writing, and documentation
• Other tasks as assigned by manager.

Qualifications:

• You must be able to maintain accurate records and attention to detail in your work.
• Familiarity with CCTV cameras and other access control technologies.
• Access Control Officers frequently work non-traditional schedules, including evenings, weekends, and major holidays, requiring flexibility and adaptability to meet the demands of their role.
• 1-2 years of administrative experience, with a preference for candidates who have proficiency in using Sysnapse and McLeod software and Microsoft Office.
• Basic understanding of transportation and logistics systems and processes.

Education and/or Experience Required:

• High School Diploma or general education diploma (GED) is preferred.

Language Skills Sets:

• Must be able to communicate, read, write, and speak English.

Mathematical Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to determine “root cause” of problem and determine corrective action.

Computer Skills:

• This position requires a solid understanding of business operating systems, internet software, word processing, and spreadsheet software to effectively perform daily tasks.

Physical Demands:

• Must be able to occasionally lift and/or move up to 25 pounds.
• Must be able to activate phone systems utilizing keyboards and buttons.
• Must be articulate and comfortable speaking in front of others.
• Regularly works in an indoor environment and requires to sit and/or use repetitive hand motion.
• Frequently required to talk, hear, stand, and walk.
• Must be able to work in excess of continuous 8 hours when required.
• Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
• Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
• Must be able to speak and communicate clearly over telephones and intercoms.
• Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.
• While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts, and fumes or airborne particles. The noise level in the work environment will range from quiet to moderately loud.

Employer Rights:

This job description is intended to provide general information about the Gate Clerk position. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Gate Clerk, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform.

As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of RJW Transport, Inc. The Company has the right to revise this job description at any time.

Employment-At-Will:

It is the Company’s policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company’s Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period. Just as our associates reserve the right to resign their employment at any time for any reason the Company reserves its right to terminate an associate at any time for any reason either with or without cause.

Neither this Job Description nor any of its individual terms constitute commitments between the Company and its associates as to the terms, conditions, or duration of employment, nor does it modify the prevailing Employment-At-Will relationship.

• 401(k) & 401(k) Matching
• Employee Discount
• Flexible Spending Account
• Health Savings Account
• Paid Time Off & Sick Days
• Short & Long-Term Disability Insurance
• Accidental & Critical Illness Insurance

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.

$22.00 - $22.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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RJW Logistics Group

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