Security & Fire Technical Team Lead

Johnson Controls, Inc.; Town of Clifton Park (NY); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls, Inc. is seeking an on-site technician to perform programming, commissioning, and basic troubleshooting of fire and security systems. You will assist senior staff, document commissioning and as-builts, and ensure safety standards are met on every site visit.

The role emphasizes effective communication with customers, adherence to codes, and ongoing proficiency through self-study and certifications where applicable. A valid driver’s license is required.

Qualifications

• High school diploma required; electronics certification is desirable.
• NICET Level I Certification preferred for role.
• Ability to explain technical information to non-technical customers.

Responsibilities

• Complete programming, commissioning, basic troubleshooting, and preventive maintenance of fire/security systems per contract obligations.
• Assist experienced personnel with system troubleshooting and problem resolution.
• Perform commissioning documentation and as-builts data entry.
• Adhere to safety standards and national codes; prioritize safety.
• Maintain local and national fire/security certifications.
• Communicate with customers on arrival and during site visits; understand needs.
• Monitor project execution and report issues to supervisor.
• Complete on-site paperwork and documentation; self-study to improve proficiency.
• Perform other duties as assigned.

Skills

Interpersonal skills

Basic computer skills

Attention to detail

Explain technical information

Valid driver’s license

Education

High school diploma

NICET Level I Certification

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

Under direct supervision, completes assigned programming, commissioning, basic troubleshooting, and preventive maintenance of fire / security systems per contract obligations.

How you will do it

Assists experienced personnel with solutions to systems problems, either troubleshooting the system or advising others on how to resolve problems. Requires understanding of core and third-party fire / security products, software and systems / electrical technology.

Assists in performing required commissioning documentation. Provide accurate information for as-builts documentation.

Adheres to safety standards and local and national codes, with a high degree of regard to employee and subcontractor safety.

Maintains appropriate local and National Fire / Security Industry Certifications.

Communicates with customer upon arrival and before leaving the work site. Continuous proactive customer interactions including an in-depth understanding of customer(s) needs wants and systems currently in place.

Assists in monitoring project execution per plan. Reports problems or changes to supervisor or management.

Completes paperwork and on-site documentation as required.

Performs self-study (reading, research, and practice) to obtain technical proficiency on required products and application.

Performs other duties as assigned

What we look for

Required:

• High school diploma plus 5+ years of experience in installing fire or security systems is required. Electronics certification from accredited technical school / military electronics training desired.
• Demonstrated effective interpersonal skills to represent the company to customers and other outside contacts.
• Basic computer skills required.
• Attention to detail.
• Able to explain technical information to non-technical people
• Valid Driver’s License with a clean driving record.

Preferred:

• NICET Level I Certification
• Prior experience withing the Fire/ Security industry with basic knowledge and understanding of Fire/ Security systems, database structure, network configuration and analysis.

HIRING HOURLY RANGE: $33.00-$51.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us