Security/Fire Alarm Technician- Memphis, TN

Interface Systems; Memphis (TN); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Company provided vehicle

Company phone

Job summary

Interface Systems is seeking an experienced Security Alarm Technician to diagnose and resolve issues across fire, intrusion, video surveillance, and network systems. You will install and service security solutions, train customers, and maintain cabling and equipment while working in the field.

You will be equipped with company tools, a vehicle, and a laptop; OSHA and NICET aligned safety practices apply. This full-time role requires travel and outdoor work across conditions.

Qualifications

• Read and understand technical documents and drawings.
• Solid knowledge of telecom, data, security and wireless systems.
• Able to travel and work outdoors in all weather conditions.
• Able to pass applicable background checks.

Responsibilities

• Install, repair and maintain intrusion, fire, video surveillance, network and VoIP systems.
• Train customers on Interface provided systems.
• Perform field service and on-site diagnostics.
• Maintain inventory and submit documentation per policy.
• Maintain assigned vehicle and tools.

Skills

Field experience

Tech documentation

MS Office

Driver's license

Teamwork

Education

High School Diploma

Vocational/Technical/Business School

Tools

NICET Certification

OSHA training

Job description

OverviewInterface is seeking an experienced Security Alarm Technician. In this position, you will diagnose and resolve application issues while maintaining, Fire Alarm, TCP/IP Networks, Video Surveillance, Access Control & Wireless solutions. As a Security Alarm Technician, you will be responsible for installing and servicing, , security and video surveillance systems, wireless devices, and cabling. This will also include installing various electronic components and cables including terminating, commissioning and testing.Interface equips its technicians with a full suite of high-quality, company-provided tools to ensure you’re prepared for every job. Standard equipment includes a cordless drill/driver, test monitor, tone generator and probe kit, cable strippers, crimpers, fish tape or rods, voltage tester, punch down tool, specialty wrenches or nut drivers, label maker, PPE (such as safety glasses, gloves, and hard hat), and a company-issued laptop. Additional tools may be provided based on specific job requirements or customer contracts. Whether you're in the field or in a branch-based role, we make sure you have the right tools to do the job safely and efficiently. Interface offers a dynamic, performance-oriented work culture with a strong emphasis on collaboration. Our team is driven by a shared passion for sustained excellence and where every member plays a critical role in achieving success.Interface offers a competitive compensation package with excellent benefits that include medical, dental, vision, 401(k), paid time off, training, company provided vehicle and phone and much more. ResponsibilitiesInstall, repair and maintain Intrusion, Fire, Video Surveillance, Network and VoIP integrated systems.Work in the field with the most efficient methods to solve service issues.Train customers on Interface provided systems.Maintain acceptable and accurate inventory levels by conducting physical inventory counts.Verify and submit all documentation for inventoried items according to company policy.Install and terminate network and security cabling.Firestopping various types of cable penetrations.Understand, adhere to, and promote OSHA Health & Safety policiesInterface with customer contacts on projects and service requests.Interface with the end-user and coordinate with vendors for each project.Hands-on field interaction with customers at the site level.Maintain assigned vehicle and tools.The position is full-time and may include rotating on-call duties. QualificationsHigh School Diploma or GED; Vocational/Technical/Business School, strongly preferred.Valid driver’s license.NICET Certification is a plus.Verifiable field experience.Ability to read and understand technical documents and drawings.Solid comprehension of the terminology about the installation and service of telecom, data, security, and wireless systems.Solid Comprehension of the publications about standard telecom, data, security, and wireless systems practices, engineering, and Federal, State, and local safety standards.Computer proficiency including Microsoft Office Suite.Ability to pass applicable state and federal background checks to become a registered security installer.Comfortable using small hand tools and power tools.Legally authorized to work in the United States of America.Ability to work outdoors in all weather conditions.Schedule flexibility and willingness to travel overnightPhysical demands include:Finger and wrist dexterity and hand/eye coordination.Heavy physical effort.Climbing stairs, ladders, and/or scaffolds.Ability to work from heights such as man lifts, scissor lifts, and rooftops utilizing proper fall protection.Carrying loads up and downstairs.Ability to work outdoors in all weather conditions.Schedule flexibility and willingness to travel overnightField Technicians - Minimum 2 years of experience as a proven field technician in the electronic security industryInterface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship.If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at [e-mail]. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.