Security & Fire Alarm Technician- Memphis, TN

Interface Security Systems LLC; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Interface Systems is seeking an experienced Security and Fire Alarm Technician to diagnose and resolve issues across Intrusion, Fire, Video Surveillance, and Network systems. You will install, service, and test cabling, wireless devices, and electronics while upholding OSHA safety policies.

Strong field experience and a valid driver’s license are required; NICET is a plus. The role involves on-site customer interaction, inventory control, and occasional on-call rotations.

Qualifications

• High School Diploma or GED; Vocational/Technical/Business School strongly preferred.
• Valid driver’s license.
• NICET Certification is a plus.
• Verifiable field experience.
• Ability to read and understand technical documents and drawings.
• Solid understanding of telecom, data, security, and wireless systems practices and safety standards.
• Proficiency with Microsoft Office.
• Able to pass state/federal background checks to become a registered security installer.
• Comfortable using hand and power tools.
• Authorized to work in the United States.
• Able to work outdoors in all weather; travel overnight may be required.

Responsibilities

• Install, repair and maintain intrusion, fire, video surveillance, network and VoIP systems.
• Work in the field to resolve service issues efficiently.
• Train customers on Interface-provided systems.
• Maintain inventory levels and document items per policy.
• Install and terminate network cabling and perform firestops.
• Interface with customers and vendors on projects and service requests.
• Perform field duties at customer sites and manage tools and vehicles.
• May include rotating on-call duties.

Skills

Field experience

Read technical drawings

Tool proficiency

Driver's license

Education

High School Diploma or GED; vocational/technical preferred

Tools

Microsoft Office

Job description

Overview

Interface is seeking an experienced Security and Fire Alarm Technician. In this position, you will diagnose and resolve application issues while maintaining, Fire Alarm, TCP/IP Networks, Video Surveillance, Access Control & Wireless solutions. As a Security Alarm Technician, you will be responsible for installing and servicing, , security and video surveillance systems, wireless devices, and cabling. This will also include installing various electronic components and cables including terminating, commissioning and testing. Interface equips its technicians with a full suite of high-quality, company-provided tools to ensure you’re prepared for every job. Standard equipment includes a cordless drill/driver, test monitor, tone generator and probe kit, cable strippers, crimpers, fish tape or rods, voltage tester, punch down tool, specialty wrenches or nut drivers, label maker, PPE (such as safety glasses, gloves, and hard hat), and a company-issued laptop. Additional tools may be provided based on specific job requirements or customer contracts. Whether you're in the field or in a branch-based role, we make sure you have the right tools to do the job safely and efficiently.Interface offers a dynamic, performance-oriented work culture with a strong emphasis on collaboration. Our team is driven by a shared passion for sustained excellence and where every member plays a critical role in achieving success.

Responsibilities

• Install, repair and maintain Intrusion, Fire, Video Surveillance, Network and VoIP integrated systems.
• Work in the field with the most efficient methods to solve service issues.
• Train customers on Interface provided systems.
• Maintain acceptable and accurate inventory levels by conducting physical inventory counts.
• Verify and submit all documentation for inventoried items according to company policy.
• Install and terminate network and security cabling.
• Firestopping various types of cable penetrations.
• Understand, adhere to, and promote OSHA Health & Safety policies
• Interface with customer contacts on projects and service requests.
• Interface with the end-user and coordinate with vendors for each project.
• Hands-on field interaction with customers at the site level.
• Maintain assigned vehicle and tools.
• The position is full-time and may include rotating on-call duties.

Qualifications

• High School Diploma or GED; Vocational/Technical/Business School, strongly preferred.
• Valid driver’s license.
• NICET Certification is a plus.
• Verifiable field experience.
• Ability to read and understand technical documents and drawings.
• Solid comprehension of the terminology about the installation and service of telecom, data, security, and wireless systems.
• Solid Comprehension of the publications about standard telecom, data, security, and wireless systems practices, engineering, and Federal, State, and local safety standards.
• Computer proficiency including Microsoft Office Suite.
• Ability to pass applicable state and federal background checks to become a registered security installer.
• Comfortable using small hand tools and power tools.
• Legally authorized to work in the United States of America.
• Ability to work outdoors in all weather conditions.
• Schedule flexibility and willingness to travel overnight
• Physical demands include: Finger and wrist dexterity and hand/eye coordination.
• Heavy physical effort.
• Climbing stairs, ladders, and/or scaffolds.
• Ability to work from heights such as man lifts, scissor lifts, and rooftops utilizing proper fall protection.
• Carrying loads up and downstairs.
• Ability to work outdoors in all weather conditions.
• Schedule flexibility and willingness to travel overnight
• Field Technicians - Minimum 2 years of experience as a proven field technician in the electronic security industry

Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship.

If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at [e-mail]. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

At Interface, we are on a constant journey of innovation and excellence. We hold ourselves to the highest standards from the way we run our business, to delivering relentless support to our customers, caring for our employees, and giving back to our communities. Put your talent to work with us – love your job. Interface Systems is a leading managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises. We enhance security, streamline connectivity, optimize operations, and reduce IT costs, maximizing ROI for the nation’s top brands. Our company vision is to enable enterprises to innovate faster and adapt to market forces. We bring this to life through our mission of inspiring B2C enterprises to deliver amazing customer experiences by safeguarding people and assets, enabling seamless connectivity solutions, and uncovering business insights. Our mantra as a team is relentless customer support. We are passionate, and quite honestly obsessed, about delivering an amazing customer experience. We do this through fostering an Interface company culture for our employees focused around collaboration, commitment and fun. Come join our dynamic and growing team and make a direct impact in a company committed to growth and transformation, all in service of delighting our customers and our employees.

Interface Systems does not utilize external staffing agencies, recruiting firms, or third-party recruitment vendors for our hiring needs. Our internal Talent Acquisition Team manages all recruiting and hiring activities directly. Staffing agencies and third-party recruiters are asked not to contact our hiring managers, executives, or employees regarding recruiting services, open positions, or candidate submissions. Please do not submit unsolicited resumes or candidate information to Interface Systems or any of its employees. Any unsolicited resumes or candidate submissions will be considered the property of Interface Systems, and no placement fees, referral fees, or other compensation will be owed in connection with the hiring of an unsolicited candidate.