Security Field Supervisor

Pacific Security; Everett (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, and Vision Insurance

Group Life Insurance

Voluntary Life Insurance

Employee Referral Program $250

Direct Deposit

401(k) with Company Match

EAP

Earned Wage Access (EWA)

Job summary

Pacific Security is seeking a Security Field Supervisor to oversee on-site security teams on client sites, train officers, and ensure consistent service quality. The role requires prior security guard and supervisor experience and includes shifts from 8:00pm to 6:00am, Monday to Thursday, with competitive hourly pay.

The position emphasizes on-site oversight, training, and prompt response to incidents. Optional training opportunities are available as the company has a long-standing presence in

Qualifications

• Minimum 2 years of security guard experience and 2 years in a supervisor role.
• 23 years or older with a driver’s license.
• Must have had a driver’s license for past 3 years.
• Clean criminal background and drug screen.
• Able to speak, read and write effectively in English.

Responsibilities

• Respond to client calls and/or complaints; report to Operations Manager.
• Respond to alarms, lockouts, and assist with lockups when needed.
• Respond to Officer vehicle accidents or on-the-job injuries and complete reports.
• Fill in for shifts when coverage is unavailable.
• Attend new client site startups when requested.
• Ensure site post orders are up to date; notify Operations Manager if not.
• Perform on-the-job training with new hires.
• Lead by example and maintain composure in unpredictable situations.
• Oversees all Security Officers in the field during their shift.

Skills

Communication

English proficiency

Self-motivation

Consistent employment history

Driver’s license

Criminal background check

English reading/writing

Tools

Microsoft Office

Job description

Security Field Supervisor

Full-Time

$23.00 -$25.00

Shifts: Monday-Thursday

8:00pm - 6:00 am

Must have 2 years of Security Guard experience

and 2 years of supervisor role experience.

Job Summary:

Pacific Security Field Supervisors play a primary role in the effectiveness and quality of personnel performing work on client sites. They are responsible for training security officers and ensuring that customers receive consistent quality services regardless of which officer is on-site.

Pacific Security has specialized in commercial and industrial security services since 1972. Understanding that our security team is the face of Pacific Security, we aim to hire and develop individuals that maintain professionalism and provide excellent standards of service. We offer optional training courses for employees wanting to advance in a security career.

Benefits:

• Paid Time Off
• Health, Dental, and Vision Insurance for Full-Time Employees
• Company Sponsored Group Term Life Insurance for Full-Time Employees
• Voluntary Life Insurance for Full-Time Employees
• Employee Referral Program $250
• Direct Deposit
• 401(k) with Company Match
• Employee Assistance Program (EAP)
• ZayZoon – Earned Wage Access (EWA)

Essential Job Duties:

• Respond to client calls and/or complaints; report any calls or incidents needing immediate attention to Operations Manager.
• Respond to alarms, lockouts, and assist with lockups when needed.
• Respond to Officer vehicle accidents or on-the-job injuries and complete appropriate reports.
• Fill in for shifts when coverage is unavailable.
• Attend new client site startups when requested.
• Ensure site post orders are up to date and accurate; if not, notify Operations Manager.
• Perform on-the-job training with new hires.
• Check in with guards who are on a post for their first time in person whenever possible.
• Keep patrol binders up to date with most current information.
• Maintain a clean workspace.
• Maintain well documented training logs.
• Log all attendance and performance issues in employee notes.
• Report safety concerns to Operations Manager.
• Notify Operations Manager immediately of any vehicle maintenance required.
• Ensure on-site paperwork is completed as required (IRs, DALs, Timesheets, etc.).
• Perform guard, uniform, and site inspections during shift. Replace guard uniforms if necessary.
• Notify Operations Manager immediately of any issues with site phones, keys, lockboxes, or other site equipment.
• Respond to no-shows/call-offs by filling the position with another guard or stand in for the no-show site until relief is secured.
• Call guards who have a schedule change within 24 hours to confirm schedule change.
• Wear company-approved attire and maintain personal grooming standard.
• Lead employees by example and maintain a level head in unpredictable situations.
• Oversees all Security Officers in the field during their shift.
• Perform other related duties as requested or assigned.

Minimum Requirements:

• Ability to effectively communicate, both spoken and written
• Proficient with emails, spreadsheets and word processing; Microsoft fluency
• Self-motivated and continual improvement minded
• Work history that demonstrates committed employment
• Ability to become and authorized driver for PCS
• 23 years or older with driver’s license
• Must have had a drivers license for the past 3 years
• Clean criminal background and drug screen
• Able to speak, read and write effectively in English

As an Equal Opportunity Employer, we are committed to attracting and maintaining talent which represents a diverse and inclusive workforce without discrimination. All applicants will be considered for employment without attention to race, color, sex, gender, gender identity, sexual orientation, age, national origin, disability, or veteran status. Women, minorities, and veterans are encouraged to apply.

Range of Industries: Marine, Harbor, Courthouse, Airport, Retail, Commercial, Casino, Refinery, Emergency Management, Government, Loss Prevention, Farm, Facility Management, Access Control, Armed, Unarmed, Contract, Medical Facilities, Hospitals, Healthcare, Patrol, TWIC, SIDA and Licensed