Security Dispatcher

SSM Health; Bridgeton (MO); On-site; USD 17,000 - 28,000; Part time

Job summary

SSM Health DePaul Hospital in St. Louis is seeking a Security Dispatcher to support the Security department. This PRN/Per Diem role focuses on monitoring, communication, and rapid response to incidents.

You will handle radio and alarm systems, coordinate with other departments, and assist with safety operations while adhering to department procedures.

The position requires at least a high school diploma or 10 years of experience, and candidates must be 21+ and pass a psychological evaluation.

Qualifications

• High School diploma/GED or 10 years of work experience.
• No experience required.
• Must be at least 21 years old and pass a psychological evaluation.

Responsibilities

• Process radio assignments and dispatch security personnel.
• Monitor radio, phones, access control, video, and alarms.
• Notify law enforcement or EMS when required.
• Document calls and complete security reports.
• Operate mass notification for safety communications.

Education

High School diploma/GED or 10 years of work experience

Job description

It's more than a career, it's a calling.

MO-SSM Health DePaul Hospital - St. Louis

Worker Type:

PRN

Job Highlights:

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Security Dispatchers at SSM Health provide a safe and secure environment for patients, families, visitors, and care providers. Key takeaways for potential candidates - you must be at least 21 years of age and successfully complete a psychological evaluation via third party company.

• Department: Security
• Schedule: Part‑time, Variable Shift, 0 scheduled weekly hours. Work as needed and as available

Job Summary:

Provides support to the Security department through monitoring requests for assistance, alarm and notifications and taking appropriate action.

Job Responsibilities and Requirements:

Primary Responsibilities

• Processes incoming and outgoing radio assignments, obtains pertinent information from the reporting party prioritizes the required department response, and dispatches Security personnel. Coordinates with other departments to obtain information, obtain and send assistance and/or provide essential information to support operations.
• Monitors and operates security handheld radio, emergency phones, access control, video management, and alarm systems/panels and answer telephone calls, obtain essential details, and provide call details to allow appropriate response by security department personnel.
• Monitors security personnel response and provide additional support and call law enforcement, emergency medical services (EMS), and/or fire department when required.
• Maintains lost and found, valuables, and conduct audits periodically.
• Documents radio calls and dispatch actions, and completes security reports in accordance with departmental procedures and guidelines.
• Utilizes mass notification platforms to send out ministry communications and receive and announce weather, medical, and other clinical and security safety response codes.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department: 9251000128 SEC – DePaul

Work Shift:

PRN / Per Diem Shift (United States of America)

Scheduled Weekly Hours:

0

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.