Security & Customer Experience Specialist

Vallarta Supermarkets; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Vallarta Supermarkets is seeking a Security Officer to protect people, property, and assets across its Los Angeles locations. The role emphasizes calm judgment, professional conduct, and strong customer service while patrolling premises and enforcing policies.

Responsibilities include identifying security risks, writing incident reports, coordinating with authorities, and supporting the Asset Protection team in preventing losses. A high school diploma and bilingual abilities are preferred.

Qualifications

• Provide security to the business, occupants, customers and vendors.
• Deliver extraordinary customer service and maintain professionalism.
• Remain vigilant, identify security risks, and report irregularities.

Responsibilities

• Provide security to the business as well as its occupants, team members, customers, and vendors.
• Secure premises and personnel by patrolling and staying visible.
• Be vigilant and alert; identify potential security exposures and deter disturbances.
• Write activity and incident reports as needed.
• Coordinate with local authorities and emergency personnel when required.
• Assist Asset Protection in preventing theft and shrink.
• Enforce all company policies, procedures, and standards.
• Remain compliant with all licensing and BSIS regulations.

Skills

Customer service

Observation

Communication

Team player

Bilingual Spanish

Education

High School Diploma or equivalent

Job description

Vallarta Supermarkets is seeking a Security Officer to protect people, property, and assets across its Los Angeles locations. The role emphasizes calm judgment, professional conduct, and strong customer service while patrolling premises and enforcing policies.

Responsibilities include identifying security risks, writing incident reports, coordinating with authorities, and supporting the Asset Protection team in preventing losses. A high school diploma and bilingual abilities are preferred.