Security & Crisis Management Lead

94-1687665 Bank of America, National Association; Vienna (VA); On-site; USD 97,000 - 119,000; Full time

Benefits offered by this job

Competitive benefits

Paid time off

Well-being programs

Job summary

Bank of America Corporation in Vienna, VA seeks an experienced Protective Services Manager to implement and lead physical security programs across the region. You will manage incidents, supervise guards, and partner with leaders to ensure safety and compliance.

The role requires crisis response, strong communication, and collaboration with internal partners and law enforcement. In-office culture with role-based flexibility supports learning and impact.

Qualifications

• At least 4+ years in security, law enforcement, or related field.
• Excellent verbal and written communication.
• Ability to make critical decisions during incidents.
• Proven ability to build relationships across org levels.
• Self-motivated and proactive with strong influence skills.
• Willing to respond during off-hours, weekends or holidays.
• Proficient with MS Office and security systems.

Responsibilities

• Manages incidents including robberies, burglaries, workplace violence and thefts.
• Oversees on-site management during crises and trains teams on security practices.
• Builds and maintains relationships with management and stakeholders for compliance.
• Conducts security assessments to identify and remediate risk in centers and facilities.
• Manages guard deployment and security integration projects.
• Partners with facilities on renovations and access planning.
• Supports executive protection and major events as needed.
• Monitors sources of information and provides actionable intelligence.
• Gathers and analyzes threats and assesses intelligence credibility.
• Programs and maintains security applications and access provisioning.

Skills

Attention to Detail

Crisis Management

Decision Making

Facilities Management

Executive Presence

Communication skills

Job description

Bank of America Corporation in Vienna, VA seeks an experienced Protective Services Manager to implement and lead physical security programs across the region. You will manage incidents, supervise guards, and partner with leaders to ensure safety and compliance.

The role requires crisis response, strong communication, and collaboration with internal partners and law enforcement. In-office culture with role-based flexibility supports learning and impact.