Security Counselor

Samaritan Daytop Village, Inc.; New York (NY); On-site; USD 24,000 - 34,000; Full time

Job summary

Samaritan Daytop Village, Inc. is seeking a Security Counselor to provide responsible security services across our facility.

The role focuses on monitoring, safety, and a clean environment for clients, staff, and visitors in a nonprofit health and human services setting. Under general supervision, you will conduct hourly rounds, assist with check-ins, and respond to incidents while supporting a respectful, diverse community in New York.

Qualifications

• High School Diploma or GED required.
• One year security guard/officer experience preferred.
• Computer literacy including Microsoft Office; ability to learn new databases.
• Experience working with people from diverse racial, ethnic, and socioeconomic backgrounds.

Responsibilities

• Provides daily scheduled runs, observes activity and traffic in assigned areas, and notes observations in the communications log.
• Supports clients with the check-in process, monitoring, assessing behavior, and overall well-being.
• Utilizes CARES to complete Intake Check-in and related processes.
• Conduct hourly rounds to ensure doors are secured and belongings protected.
• Assists with morning wake-up of clients.
• Conduct safety checks for ill or mobility-impaired clients.
• Participate in scheduled evacuation/fire drills.
• Escort individuals to locations within the site.
• Handle crisis interventions and diffuse altercations as needed.
• Participate in daily searches of client lockers.
• Monitor and authorize entrance and departure at the site.

Skills

Security experience

Customer service

MS Office

EMR systems

Diversity experience

Education

High School Diploma or GED

Tools

Microsoft Office

EMR

CARES

Job description

Overview

Security Counselor

Non-profit resident staff can work anywhere…. The BEST work with us!

$20.98 per hour

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and the greater New York Area.

Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities, so our success depends on those we employ.

The Role

Under general supervision, Security Counselors are responsible for providing security services that support the facility’s overall safety. The primary goal of this position is to provide monitoring and oversight at the facility that contributes towards a safe and clean environment for clients, staff, and visitors.

Responsibilities

What You Will Do

• Provides daily scheduled runs, observes activity and traffic in assigned areas, and notes observations in the communications log.
• Supports clients with the check-in process, monitoring, assessing behavior, and overall well-being.
• Utilizing the Department of Homeless Services (DHS) Client Assistance and Rehousing Enterprise Systems (CARES) to complete Intake Check-in, Discharge Conditional Intake
• Conduct hourly rounds of the facility to ensure all room doors are secured, clients' personal belongings are secured, preserve order and protect agency property.
• Assists with morning wake-up of clients.
• Conduct safety checks of clients staying in the facility due to illness and mobility issues.
• Assists with scheduled evacuation/fire drills.
• Escorts individuals to specified locations within the site.
• Handles crisis interventions with clients as needed including diffusing physical altercations.
• Participates in daily searches of client lockers.
• Monitors and authorizes entrance and departure at the site.

Qualifications

Who You Will Be

• Someone with a High School Diploma or High School Equivalency Diploma
• One (1) year experience of Security Guard/Officer preferred
• Computer literacy including proficiency in Microsoft Office Suite, EMR, and the ability to learn new technologies and databases.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

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