Security Control Center Operator

Chenega Corporation; Fort Belvoir (VA); On-site; USD 52,000 - 78,000; Full time

Job summary

ChenegaNaswikInternational, LLC seeks a dependable Security Control Center Operator to monitor security systems for the Missile Defense Agency (MDA) and support incident response to protect personnel, facilities, and resources.

The role requires being alert, customer-focused, and capable of remaining calm under pressure while coordinating security operations and communications.

Qualifications

• Six months of alarm monitoring experience or one year in access control/security operations.
• Must be able to obtain and maintain a Secret clearance.
• Must be able to read, write, speak, and understand English.

Responsibilities

• Monitor integrated electronic security systems and serve as the primary communications point for security and emergency operations.
• Coordinate response activities for security incidents, emergencies, and alarm activations.
• Dispatch security personnel and resources to incident locations as required.
• Maintain situational awareness of on-duty personnel and operational activities.
• Monitor intrusion detection, access control, and CCTV systems.
• Communicate security, medical, fire, and emergency information to appropriate personnel and agencies.
• Support emergency response operations and assist first responders as directed.
• Maintain accurate operational logs, records, and incident documentation.
• Develop attendance rosters, activity reports, and after-action documentation for special events as required.
• Provide professional customer service while interacting with employees, contractors, visitors, and government personnel.
• Support compliance with established security procedures, requirements, and protocols.
• Perform other duties as assigned.

Skills

Alarm monitoring experience

Access control experience

Security operations experience

English proficiency

Age requirement 18+

Education

High School Diploma or GED

Secret clearance

CPR/AED/First Aid certifications

Job description

Summary

ChenegaNaswikInternational, LLC is seeking a dependable and detail-oriented Security Control Center Operator to support security operations for the Missile Defense Agency (MDA). This position plays a critical role in monitoring security systems, coordinating emergency communications, and supporting incident response activities that help protect MDA personnel, facilities, and resources.

• The ideal candidate is alert, customer-focused, and capable of remaining calm in high-pressure situations. This role offers the opportunity to support mission-critical security operations, work with advanced security technologies, and contribute directly to the safety and security of government facilities and personnel.

Responsibilities

• Monitor integrated electronic security systems and serve as the primary communications point for security and emergency operations.

• Coordinate response activities for security incidents, emergencies, and alarm activations.

• Dispatch security personnel and resources to incident locations asrequired.

• Maintain situational awareness of on-duty personnel and operational activities.

• Monitor intrusion detection, access control, and closed-circuit television (CCTV) systems.

• Communicate security, medical, fire, and emergency information toappropriate personneland agencies.

• Support emergency response operations andassistfirst responders as directed.

• Maintain accurate operational logs, records, and incident documentation.

• Develop and maintain attendance rosters, activity reports, and after-action documentation for special events asrequired.

• Provide professional customer service while interacting with employees, contractors, visitors, and government personnel.

• Support compliance with established security procedures, operational requirements, and emergency response protocols.

• Perform other duties as assigned.

Qualifications

• High School Diploma or GED required.

• Must be at least 18 years of age.

• Minimum of six (6) months of alarm monitoring experience or one (1) year of experience in access control, security operations, or a related field.

• Must be able to obtain and maintain a Secret clearance.

• Must possess current Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED), and First Aid certifications.

• Must be able to read, write, speak, and understand English and apply written policies, procedures, instructions, and training materials.

Preferred Qualifications:

• Experience supporting Departmentof Defense, Missile Defense Agency, or federal government facilities.

• Experience working in a Security Operations Center (SOC), dispatch center, or alarm monitoring environment.

• Experience monitoring CCTV, intrusion detection, and access control systems.

• Experience supporting emergency communications and incident response operations.

• Familiarity with security reporting and incident documentation processes.

Knowledge, Skills and Abilities:

• Must know a variety of computer software applications in word processing, spreadsheets, databases, and Outlook.