Security Concierge (Flex)

Comstock; Silver Spring (MD); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Housing Discount

Commuter Benefits

Free Parking and EV charging

Parental Leave Program

Friendly Work Environment

Job summary

Comstock is seeking a Security Officer to patrol the property hourly, manage access for guests and vendors, and report safety concerns to management. You will enforce plaza policies, help maintain kiosk appearances, and communicate safety rules to residents and visitors.

Ideal candidates have a High School Diploma, 1 year in customer service, a valid license, and the ability to work after hours. This role emphasizes integrity, time management, and strong communication in a fast-paced environment.

Qualifications

• High School Diploma required.
• Must be a certified security officer (Virginia).
• Minimum 1 year experience in customer-service related field.
• Valid driver’s license without major violations.
• Flexibility to work after hours and weekends.
• Strong communication and time-management skills.
• Integrity and reliability are essential for this role.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Complete hourly patrol route of the property.
• Control access for guests, tenants and vendors.
• Report safety concerns and property issues to management.
• Enforce plaza policies and maintain the appearance of kiosks.
• Communicate with guests about rules and safety.
• Close loading dock doors and monitor fire access areas.
• Maintain records of Ban Notices and notify management as needed.

Skills

Patrol operations

Access control

Customer service

Communication

Urgency & problem solving

Team coordination

Relationship building

Observational skills

Independent work

Education

High School Diploma

Tools

Security system

Parking enforcement tools

Job description

The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests.

Key Responsibilities

• Complete hourly patrol route of the property using the security system
• Access control for guests, tenants and vendors
• Ensure no property is being damaged
• Conduct of routine foot patrols in and around building.
• Perform other duties as assigned
• Observation and reporting of safety
• Issue Banning notices to rule violators
• Maintain file for Ban Notices and notify management when necessary
• Maintain the appearance of the two plaza kiosks
• Enforce the “no dogs on the plaza” policy
• Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed
• Report any unknown work that is occurring at the property to management
• If anyone parks illegally on the property, notify Park X, Commercial property management, and Residential property management immediately
• Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances
• Close loading dock doors as needed
• Report any concerns to management

Qualifications

• High School Diploma
• Must be a certified security officer in Virginia
• Minimum of at least 1 year experience in customer-service related field
• Valid driver's license without major violations
• Flexibility to work after hours and weekends, as needed
• Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
• Strong sense of urgency
• Strong problem-solving, time management and communication skills
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in team setting
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
• Self-directed and able to work independently, with minimal supervision

Compensation

• Competitive Salary with Bonus Potential
• Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance

Career Development

• Opportunities for Advancement within our expanding portfolio
• Annual Professional Development Funds to fuel your growth

Employee Perks

• Housing Discount
• Commuter Benefits
• Free Parking and EV charging
• Parental Leave Program
• Enjoy a Friendly Work Environment that values collaboration

Explore more perks and possibilitieshere for growing your career with Comstock Companies! Discover what sets us apart!

The wage range listed for this position reflects a reasonable estimate and considers multiple factors that influence compensation decisions. These may include, but are not limited to, your skills, experience, training, licensure, certifications, and the specific needs of the organization. The posted range does not reflect adjustments for geographic differentials tied to where the role may be filled.

At Comstock, it is not typical for a new hire to start at or near the top of the posted range. Compensation is determined based on the unique circumstances of each candidate.

You may also be eligible to participate in a discretionary annual incentive program. Any award under this program is subject to its rules and may depend on individual and organizational performance.

Maryland Compensation Range

$18 - $18.50 USD