Security Concierge -39015

Harvard Maintenance, Inc; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services provides professional customer-focused security and life safety services for people and property. Officers support our goal of delivering best-in-class protection for clients and facilities.

Officers are responsible for maintaining a professional demeanor, visible presence, monitoring activity, and ensuring safety and compliance across assigned locations. The role emphasizes customer service, incident reporting, and teamwork with other staff.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment and detect suspicious or unsafe activity.
• Greet customers, visitors, staff, tenants, guests in a professional manner.
• Answer all phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Follow established emergency action planning and procedures.
• Monitor alarms and systems.
• Prepare reports on accidents, incidents, and suspicious activities.

Skills

Professional communication

Customer service

Report writing

Observation and patrols

Education

High school diploma / GED

Job description

Location

US-MA-Boston

Job Identification

Requisition ID: 2026-39015

Hire Type

Full-Time

Company Overview

Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.

Job Summary

Our Security Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Officers are responsible for providing professional customer-focused security and life safety services for the people and the property they protect.

Essential Duties and Responsibilities

Concierge Services

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed

The essential duties and responsibilities may differ by customer location assigned

Knowledge and Skill Requirements

• Minimum High School Diploma, GED or the equivalent
• Must have reliable means of communication and transportation
• Strong interpersonal communication skills and neat and professional appearance
• Write routine correspondence, to include log entries and incident reporting
• Previous contract security, law enforcement, military, customer service experience helpful

Compensation

Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

• health & welfare
• dental
• vision
• sick leave
• vacation
• 401K enrollment

About Harvard Protection Services

Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer's trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.

Equal Opportunity Statement

Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities

Salary & Wage Details

USD $24.00/Hr.

Schedule

Sunday, Monday, Tuesday, Wednesday, Thursday 7:00am - 3:00pm