Security Clerk II

Chenega Security International; Fort Worth (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Chenega Security International is seeking a Security Clerk II to support credentialing, badge processing, and access control for a federal environment. You will handle PIV applications, maintain records, and assist with visitor management while upholding strict security standards.

The role requires an active Secret clearance, at least five years of admin/customer service experience, and proficiency with MS Office and credentialing systems.

Qualifications

• Active Secret Security Clearance required.
• Minimum five (5) years of admin and customer service experience.
• Intermediate computer skills: multiple worksheets, data filtering, databases, reporting.
• Willingness to learn credentialing, access control, and visitor management systems like GSA USAccess, Identiv Velocity, EasyLobby.
• Ability to obtain and maintain facility access and security clearance; final clearance required.

Responsibilities

• Receive, review, verify, and process badge requests and documentation.
• Ensure badge requests are complete and properly approved per HSPD-12 requirements.
• Process PIV credential applications and supporting docs.
• Complete credentialing documentation following identity verification procedures.
• Conduct identity-proofing using credential management systems.
• Produce, issue, activate, and distribute PIV credentials with strict controls.
• Assist badge applicants with activation and guidance.
• Maintain security records, databases, logs, and related docs.
• Support access control, visitor management, and personnel security functions.
• Protect PII and confidential information per policies.
• Assist with audits, compliance reviews, inspections, and record validation.
• Support daily security office operations and credentialing tracking.
• Respond to security inquiries from employees, contractors, visitors.

Skills

Customer service

Communication

Attention to detail

Discretion

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

GSA USAccess

Identiv Velocity

EasyLobby

Job description

Overview

The Security Clerk II plays a critical role in supporting security operations at one of the nation's most secure and mission-critical facilities. In this position, you will assist with badging, credentialing, access control, personnel security, and visitor management functions that help safeguard federal employees, visitors, and facilities.

This is an excellent opportunity for a security-focused professional who enjoys working directly with people, managing sensitive information, and supporting operations in a high-security federal environment.

** This position is contingent upon contract award **

Responsibilities

• Receive, review, verify, and process access badge requests and associated documentation.
• Ensure badge requests are complete, accurate, and properly approved in accordance with Homeland Security Presidential Directive 12 (HSPD-12) requirements.
• Review and process Personal Identity Verification (PIV) credential applications and supporting documentation.
• Complete credentialing documentation following identity verification procedures.
• Conduct applicant identity-proofing and enrollment activities using credential management systems and enrollment stations.
• Produce, issue, activate, and distribute PIV credentials while maintaining strict accountability and security controls.
• Provide credential activation assistance and user guidance to badge applicants as required.
• Maintain security records, databases, logs, and related documentation.
• Support access control, visitor management, personnel security, and emergency operations functions.
• Protect sensitive, confidential, and personally identifiable information (PII) in accordance with established policies and procedures.
• Assist with audits, compliance reviews, inspections, and record validation activities.
• Support daily security office operations and ensure accurate tracking of credentialing activities.
• Respond to routine security-related inquiries from employees, contractors, and visitors.
• Other duties as assigned

Qualifications

• Active Secret Security Clearance
• High School Diploma, GED, or equivalent from an accredited institution.
• Minimum five (5) years of experience providing administrative and customer service support, preferably within an administrative, security, badging, credentialing, visitor processing, or related environment.
• Intermediate-level computer skills, including experience working with multiple worksheets, filtering data, using integrated functions, maintaining databases, and generating reports.
• Strong aptitude for learning credentialing, access control, and visitor management systems, including GSA USAccess, Identiv Velocity, EasyLobby, and similar programs.
• Ability to maintain confidentiality and safeguard sensitive, confidential, and personally identifiable information.
• Ability to successfully complete required training, background investigation, suitability determination, and HSPD-12 identity-proofing requirements.
• Ability to obtain and maintain the facility access and security clearance required for the assigned position.
• Final Personnel Security clearance is required before performing credentialing functions.

Knowledge, Skills and Abilities:

• Strong customer service skills with the ability to interact professionally with diverse audiences.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to manage multiple tasks while maintaining accuracy and timeliness.
• Ability to maintain discretion when handling sensitive and confidential information.
• Proficiency with Microsoft Office applications

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 85 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)

• The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
• During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.