Security Awareness & Phishing Program Manager

Pivot Point Solutions; Oakland (CA); On-site; USD 103,000 - 146,000; Part time

Job summary

Pivot Point Solutions, a California-based technology consulting firm, is seeking a Mid-Level Cybersecurity Program Manager to bolster enterprise security awareness and training initiatives. This contract role focuses on social engineering simulations, coaching, analytics, and cross-functional collaboration to strengthen security culture across clients in construction and utility sectors.

You will plan phishing and other campaigns, develop training materials, and deliver sessions to diverse

Qualifications

• Bachelor's degree or equivalent professional experience.
• 3+ years of experience in cybersecurity awareness, security training, communications, program management, risk management, cybersecurity operations, or a related field.
• Experience delivering training, presentations, or educational programs to business audiences.
• Experience coordinating programs involving multiple stakeholders.
• Strong written and verbal communication skills.
• Ability to translate technical security concepts for non-technical audiences.
• Strong analytical and organizational skills with ability to manage multiple priorities.
• Experience tracking program metrics and analyzing performance data.

Responsibilities

• Plan and coordinate enterprise social engineering testing campaigns, including phishing, vishing, smishing, QR-code phishing, credential harvesting, and impersonation scenarios.
• Develop campaign schedules, target groups, testing approaches, communications, and supporting documentation.
• Coordinate required approvals and collaborate with security, compliance, communications, and business stakeholders.
• Deliver virtual and in-person cybersecurity awareness training to employees and business teams.
• Provide timely coaching and education following simulated social engineering interactions.
• Develop awareness materials and communications designed to reinforce positive security behaviors.
• Support administration of phishing and social engineering testing platforms.
• Analyze campaign performance, user behavior, and security awareness trends.
• Track metrics such as reporting rates, interaction rates, training completion, remediation activity, and overall campaign effectiveness.
• Build dashboards, scorecards, and executive reports using Power BI, Excel, or similar tools.
• Present program findings and recommendations to leadership and business stakeholders.
• Support continuous improvement of cybersecurity awareness and employee engagement programs.
• Maintain program documentation, operating procedures, schedules, and campaign records.
• Participate in cross-functional security initiatives and special projects.
• Collaborate with leaders and employees to strengthen security culture across the organization.

Skills

Program management

Cybersecurity

Security awareness

Training delivery

Stakeholder engagement

Data analysis

Education

Bachelor's degree

Tools

Excel

PowerPoint

Word

Teams

Job description

Pivot Point Solutions, a California-based technology consulting firm, is seeking a Mid-Level Cybersecurity Program Manager to bolster enterprise security awareness and training initiatives. This contract role focuses on social engineering simulations, coaching, analytics, and cross-functional collaboration to strengthen security culture across clients in construction and utility sectors.

You will plan phishing and other campaigns, develop training materials, and deliver sessions to diverse