Security Awareness Content Specialist Summer Internship (Hybrid)

KnowBe4; Clearwater (FL); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Tuition reimbursement

Certification reimbursement

Certification completion bonuses

Adoption assistance

Monthly sales targets bonus

Employee referral bonuses

Job summary

KnowBe4 in Clearwater, FL is offering a Security Awareness Content Specialist Summer Internship (Hybrid) to join the content team. You will review current courseware, map gaps against market needs, and translate insights into actionable content for customers.

This paid internship includes training, onboarding, and opportunities to present new material to internal teams. The role emphasizes global awareness, diverse content, and collaboration with publishers to inform roadmaps while you gain

Qualifications

• Currently pursuing a Bachelor's degree in Organizational Development, Instructional Design, Marketing, Business, or a related field.
• Excellent communication skills - both written and on the phone.
• Experience with development and updating documentation.
• Experience advising clients on learning plans.
• Experience with translations a plus.
• Experience with project management software.
• Experience with Gmail and Google Docs.
• Experience with MS Office (Word and Excel).
• Excellent time management and organization skills.

Responsibilities

• Performs review of new content each month and updates recommendation training content documentation for international clients.
• Analyzes gaps in the current content offerings compared to market needs and competitive analysis.
• Assists with creating and formatting presentations showcasing new content for internal teams or customer demonstrations.
• Reviews quarterly customer feedback with regard to topics and quality of content from users including requests for new topics and communicates this back to the publishers to help inform roadmaps.
• Think globally and stays attuned with regional compliance law updates and cultural expectations of content globally as well as translations available for customers.
• Takes an active role in creating and supporting content that is diverse, equitable, and inclusive.
• Contributes to continual improvement of our processes, quality, and efficiency as we grow.

Skills

Excellent communication

Documentation experience

Advising on learning plans

Translations a plus

Project management software

Gmail and Google Docs

MS Office (Word and Excel)

Time management

Education

Bachelor's degree in Organizational Development

Bachelor's degree in Instructional Design

Bachelor's degree in Marketing

Bachelor's degree in Business

Tools

Gmail

Google Docs

Job description

Security Awareness Content Specialist Summer Internship (Hybrid)

Clearwater, Florida

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Playing in picture‑in‑picture

Playing in picture‑in‑picture (opens a new window)

00:00

02:00

Quality Auto

CC/subtitles Off

This position is a hybrid role open to candidates in the greater Tampa Bay area. This position will require the intern to work in our Clearwater, FL office 3 days a week (Tuesday - Thursday).

Dates of Program:May 24th, 2027 - August 13, 2027 (12 weeks)

Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few months. We strive to create a diverse group of interns as we feel that it improves the overall internship experience.

Attention: This is a paid internship. Please note that the intern would be responsible for relocation (if needed) and lodging for the duration of the internship.

Internship Program Details: Join the best internship program around! Interns get unique insight into the minds of the CEO and senior executives during Ask Me Anything sessions. Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace. Interns will also engage in team-building activities and awesome socials. For more information on the internship program, visit www.knowbe4.com/careers/internships .

The Security Awareness Content Specialist Intern is a key contributor to the content team, helping to evaluate and elevate KnowBe4’s vast library of training modules. The ideal candidate will focus on reviewing current courseware, identifying gaps in content offerings through competitive and market analysis, and translating those findings into actionable insights. This role will also assist in drafting custom learning plans for customers and creating engaging presentations that showcase new content..i

Key Responsibilities:

• Performs review of new content each month and updates recommendation training content documentation for international clients
• Analyzes gaps in the current content offerings compared to market needs and competitive analysis.
• Assists with creating and formatting presentations showcasing new content for internal teams or customer demonstrations.
• Reviews quarterly customer feedback with regard to topics and quality of content from users including requests for new topics and communicates this back to the publishers to help inform roadmaps
• Think globally and stays attune with regional compliance law updates and cultural expectations of content globally as well as translations available for customers.
• Takes an active role in creating and supporting content that is diverse, equitable, and inclusive.
• Contributes to continual improvement of our processes, quality, and efficiency as we grow

Minimum Qualifications:

• Currently pursuing a Bachelor's degree in Organizational Development, Instructional Design, Marketing, Business, or a related field.
• Excellent communication skills - both written and on the phone
• Experience with development and updating documentation
• Experience advising clients on learning plans
• Experience with translations a plus
• Experience with project management software
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Excellent time management and organization skills

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits .

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.